Cannot recover wallet backup

vikram · March 30, 2015, 07:40:08 PM

Quote from: matthewmorganstein on March 16, 2015, 08:32:21 PM
Quote from: vikram on March 12, 2015, 01:47:17 AM
Quote from: Blahbleuhbleuh on March 08, 2015, 08:11:23 PM
Hey. I have the same problem. I'm trying to restore a wallet backed up in version 0.4.24, but I get the same error. I am dead sure of the password, which does have special characters (nothing outside of what you can type on your standard english keyboard though. no spaces). I checked and the master key record type structure is correct. Using 0.4.24 doesn't work either, it still gives me the same error.... same with 0.5.3

If the password won't even work on the old versions, it sounds like either your password really is wrong or there is a separate issue from what everyone else in this thread is experiencing.

In any case, I will think about if we can maybe add an option to force the backup to restore even if it thinks the password is wrong.

I'm totally locked out. Tried so many of the versions and all I get is invalid/wrong password. BTW I prefer the 5.0/5.3 splash screens. I don't know for sure but it looks like a malicious individual is the culprit for my password being wrong. Nobody I know personally knew my password, or even what bitshares is, but I found this website video.b1.org up to something. Is there anything I can do?

Are you getting this error on backup import or just trying to login? If you are just trying to login, you might be able to try this workaround: https://bitsharestalk.org/index.php?topic=15163.msg198062#msg198062

matthewmorganstein · March 16, 2015, 08:32:21 PM

Quote from: vikram on March 12, 2015, 01:47:17 AM
Quote from: Blahbleuhbleuh on March 08, 2015, 08:11:23 PM
Hey. I have the same problem. I'm trying to restore a wallet backed up in version 0.4.24, but I get the same error. I am dead sure of the password, which does have special characters (nothing outside of what you can type on your standard english keyboard though. no spaces). I checked and the master key record type structure is correct. Using 0.4.24 doesn't work either, it still gives me the same error.... same with 0.5.3

If the password won't even work on the old versions, it sounds like either your password really is wrong or there is a separate issue from what everyone else in this thread is experiencing.

In any case, I will think about if we can maybe add an option to force the backup to restore even if it thinks the password is wrong.

I'm totally locked out. Tried so many of the versions and all I get is invalid/wrong password. BTW I prefer the 5.0/5.3 splash screens. I don't know for sure but it looks like a malicious individual is the culprit for my password being wrong. Nobody I know personally knew my password, or even what bitshares is, but I found this website video.b1.org up to something. Is there anything I can do?

vikram · March 12, 2015, 01:47:17 AM

Quote from: Blahbleuhbleuh on March 08, 2015, 08:11:23 PM
Hey. I have the same problem. I'm trying to restore a wallet backed up in version 0.4.24, but I get the same error. I am dead sure of the password, which does have special characters (nothing outside of what you can type on your standard english keyboard though. no spaces). I checked and the master key record type structure is correct. Using 0.4.24 doesn't work either, it still gives me the same error.... same with 0.5.3

If the password won't even work on the old versions, it sounds like either your password really is wrong or there is a separate issue from what everyone else in this thread is experiencing.

In any case, I will think about if we can maybe add an option to force the backup to restore even if it thinks the password is wrong.

Blahbleuhbleuh · March 08, 2015, 08:11:23 PM

Hey. I have the same problem. I'm trying to restore a wallet backed up in version 0.4.24, but I get the same error. I am dead sure of the password, which does have special characters (nothing outside of what you can type on your standard english keyboard though. no spaces). I checked and the master key record type structure is correct. Using 0.4.24 doesn't work either, it still gives me the same error.... same with 0.5.3

CLains · February 25, 2015, 10:38:48 PM

Same, windows 7.

Mysto · February 25, 2015, 08:28:41 PM

Quote from: vikram on February 24, 2015, 05:50:12 PM
Anyone with this problem--what operating system are you using?

Windows......10 lol
But I reverted to v0.5.3 and it works fine.

vikram · February 24, 2015, 05:50:12 PM

Anyone with this problem--what operating system are you using?

Mysto · February 24, 2015, 05:39:38 AM

I'm having the same exact problem on v0.6.1!

Methodise · February 24, 2015, 12:05:42 AM

Hi,

I did have this problem. I doubt the problem is selection of characters in passwords. I managed to work-around by launching an earlier version of the software - that I have put in my Trash for safe-keeping (and don't want to launch), created on Friday 12th December 2014, 113,364,444 bytes (sorry!).

This version allowed me to import my wallet with my funny password. I then shut down, renamed that app, and installed the current version. Relaunched, re-synced and re-exported my wallet json.

The json I was trying to import, that the new software gave me Error: invalid password (20001). for, does have exactly this formatting.

[
{
"type": "master_key_record_type",
"data": {
"index": -1,
"encrypted_key": "b7fab8babebf3c18027fa498460c7a64b3d3abe211b1f6440b8b5483a6c0271b8930ecf1945a7467eae73aef1e5c6922536f89f615058293f24f79f48e6742edec249d4518b9336c993393bbc5e3f538",
"checksum": "bae28fc07bbcbc3f629de4879cd1f75fbfc660efb68ded09c191d9d85fe2890eb8905ec11090d5f8e6992fd6b5ec6c695e05a7c76780dd8478072c6831347679"
}
},
{
"type": "property_record_type",
...

Without actually describing my password, it would seem certain that there is nothing wrong with our jsons or our passwords, but there is a problem with the recent 0.6.1 import.

vikram · February 23, 2015, 08:12:03 PM

Quote from: Methodise on February 18, 2015, 01:38:46 AM
I'm having the same problem with 0.6.1

I exported on the 14th january 2015, although I'm not certain which version I was using (very likely the then current version).

Quote from: Mateusz on February 18, 2015, 08:42:45 PM
After installing version 0.6.1 I used the "File -> Import Wallet" menu multiple times trying to import the JSON backup file. Each and every time it failed resulting in Error: invalid password (20001) notification, although the password was correct. The JSON backup file was created using Bitshares X software version 0.4.7.

Is there anything potentially weird about your passwords? Any special characters, non-english letters, or spaces ?

Edit: Also can you check that the top part of your backup JSON has a part labeled "master_key_record_type" with exactly this formatting:

Code Select


[
{
  "type": "master_key_record_type",
  "data": {
    "index": -1,
    "encrypted_key": "b7fab8babebf3c18027fa498460c7a64b3d3abe211b1f6440b8b5483a6c0271b8930ecf1945a7467eae73aef1e5c6922536f89f615058293f24f79f48e6742edec249d4518b9336c993393bbc5e3f538",
    "checksum": "bae28fc07bbcbc3f629de4879cd1f75fbfc660efb68ded09c191d9d85fe2890eb8905ec11090d5f8e6992fd6b5ec6c695e05a7c76780dd8478072c6831347679"
  }
},
{
  "type": "property_record_type",
...

Only the "encrypted_key" and "checksum" values should be different from above.

Mateusz · February 18, 2015, 08:42:45 PM

After installing version 0.6.1 I used the "File -> Import Wallet" menu multiple times trying to import the JSON backup file. Each and every time it failed resulting in Error: invalid password (20001) notification, although the password was correct. The JSON backup file was created using Bitshares X software version 0.4.7.

Methodise · February 18, 2015, 01:38:46 AM

I'm having the same problem with 0.6.1

I exported on the 14th january 2015, although I'm not certain which version I was using (very likely the then current version).

vikram · February 17, 2015, 09:37:52 PM

Quote from: Mateusz on February 17, 2015, 09:53:16 AM
Positive! That worked. I've just downloaded version 0.5.3, imported the wallet file, updated to version 0.6.1 and now all is syncing again. You guys need to fix that. By the way the GUI in earlier versions was much neater and easier to use. Thanks!

Which menu did you use when you previously got the "invalid password" error? Were you using the "File -> Import Wallet" menu or were you on the "Keys" page and trying to import wallet keys? Does importing the old backup file still fail every time if you try again on 0.6.1 ?

Also, do you know what BTS version the original backup file was created with?

Mateusz · February 17, 2015, 09:53:16 AM

Positive! That worked. I've just downloaded version 0.5.3, imported the wallet file, updated to version 0.6.1 and now all is syncing again. You guys need to fix that. By the way the GUI in earlier versions was much neater and easier to use. Thanks!

xeroc · February 17, 2015, 07:13:37 AM

can you install the 'old' softare and import the old backup?

CryptoPrometheus · February 16, 2015, 11:59:50 PM

I had a similar issue. Please read this thread:
https://bitsharestalk.org/index.php?topic=14121.msg184243

Mateusz · February 16, 2015, 09:28:37 PM

Hello, in August last year I downloaded the Bitshares X software and registered my account. After that I backed up the JSON wallet file on external thumb dive. Recently I wanted to access my account and therefore I downloaded the latest Bitshares software version 0.6.1. After installation I tried to import the wallet but received an error notification: (...) Error: invalid password (20001). Since I wrote the password down in my notebook I was sure that the password is right, but the software keeps rejecting it. What are my options in order to regain access to my account or retrieve or break the password to the backup file?