Can't login suspect account has been hacked.

Started by NataliaP, December 17, 2017, 09:21:01 PM

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pc

Even if your account *was* hacked that wouldn't prevent you from logging in.

I suppose you are either trying to log in on a different computer, or with a different browser, or you have cleared your browser cache. In each of these cases you have to restore the your backup file. It did tell you to make a backup when you created your account, right?
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NataliaP

Hi, I'm still using the same password and username as always but can't login. I didn't backup my password to a file. Please help.