Withdrawal help needed from poloniex

[panda23]

It took two hours to withdraw from Poloniex last night!!  Maybe I'l try BTER next time.

[panda23]

Thank you Soniq, yes I was using my BTSX name.
Thank you Troglodactyl, that worked. Yes I was using a memo first, then tried without the memo, I had a withdrawal confirmation email from Poloniex, however I still haven't received my BTSX into my wallet....

[Troglodactyl]

Are you using the memo field?  I got that error once and tried again without a memo and it worked, but I'm not confident if their memo handling is buggy or if the problem was something else and that was a coincidence.  If it works without the memo let me know, we should report the issue to them.

[soniq]

use your registered BTSX name to withdraw, not your BTSX address

[panda23]

Hi, I've just synced and registered my wallet and received 1BTSX from testzcrypto on this forum, however when I try to withdraw my BTSX from Poloniex a message appears 'Invalid Payment ID'.
Could anyone help or explain what I could be doing wrong?
OR how can I withdraw BTSX from any Exchange?