BitShares Forum

Main => Technical Support => Topic started by: TrippyPippy on April 06, 2015, 08:29:50 am

Title: Wallet Funds Issue
Post by: TrippyPippy on April 06, 2015, 08:29:50 am

Hi,

I have moved my wallet from one PC to another but although the BTS balance has moved correctly the NOTES balance I had in my old wallet did not appear on the new wallet.

In the transactions list on the new wallet I can see a transaction with the amount "- Infinity.00 NA " where the NOTES transaction should be.

How do I resolve the issue ?

Regards
TrippyPippy

Title: Re: Wallet Funds Issue
Post by: vikram on April 06, 2015, 03:00:28 pm

• How did you move the wallet?
• Are the notes there is you use "history" and "balance" commands in command console?

Title: Re: Wallet Funds Issue
Post by: TrippyPippy on April 06, 2015, 03:14:06 pm

Hi Vikram,

1) I transferred the wallet by copying the "Wallet" folder
2) When using "history" and "Balance" in console the NOTES show up correctly.

How do I get them to show up in the GUI ?

Regards
TrippyPippy

EDIT: Never mind - they just appeared after a further restart - thanks for the help

Title: Re: Wallet Funds Issue
Post by: URSAY on April 07, 2015, 12:06:35 am

I have similar infinity.00 NA amounts after moving my wallet manually on a Mac.  They say, "FROM UNKNOWN" but all show a 0.5 BTS fee.  When I go into the details under the date of each transaction they all appear to have something to do with NOTES and TESTNOTES.  One of them MAY have changed from a Infinity.00 NA status to a specific NOTE numeric balance but the other transactions remain obscured.  Regardless of the questionable transactions, my overall NOTE balance shows as more then the single numeric transaction.  In other words, these unclear transactions may be included in my balance correctly regardless?