BitShares Forum

Main => Technical Support => Topic started by: serxes on February 16, 2015, 09:24:43 am

Title: No transactions are showing.
Post by: serxes on February 16, 2015, 09:24:43 am
Hello!
I am new to bitshares.
After the client crashed I did a rescan and after that I get the message: There are no transactions! But the balance is ok.
I can not see any old transactions and no new ones are showing either.
Why is that and how to fix it?
Title: Re: No transactions are showing.
Post by: xeroc on February 16, 2015, 09:43:34 am
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)
Title: Re: No transactions are showing.
Post by: starspirit on February 16, 2015, 09:56:38 am
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)

I have a similar problem - no balances, no transaction history, even though its showing Blocks are Synced, and I used the client with no problem just a few days ago.
I ran "history" in the console for my accounts, and they each come back with "No transactions found".
May be incidental, but I also noted that whenever I change my preferences for the "logout timeout", they are not being retained for the next time I log in.
Title: Re: No transactions are showing.
Post by: serxes on February 16, 2015, 10:11:17 am
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)


Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.
Title: Re: No transactions are showing.
Post by: xeroc on February 16, 2015, 10:12:26 am
what does "wallet_list_my_accounts" show?
Title: Re: No transactions are showing.
Post by: xeroc on February 16, 2015, 10:14:09 am
Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.
sounds like a bug .. do you see some "odd" transaction memos in the results of "history"?
maybe you can pm me your last 5 lines or so of your tx history .. if there are 'strange' lines ..
might be a encoding/decoding issue in the GUI ..

Be ensured... your funds are safe .. although you may not yet see them in the GUI :)
Title: Re: No transactions are showing.
Post by: serxes on February 16, 2015, 10:27:06 am
what does "wallet_list_my_accounts" show?

>> wallet_list_my_accounts

NAME (* delegate)                  KEY                                                             REGISTERED            FAVORITE       APPROVAL       BLOCK PRODUCTION ENABLED
serxes                             BTS5FwkuanC8qpUbsMMsbTUeSPunPLsqnmsxdQ7bp2c45jVqv53to           2015-02-11T16:04:50   YES            0              N/A                     
Title: Re: No transactions are showing.
Post by: serxes on February 16, 2015, 10:32:41 am
Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.
sounds like a bug .. do you see some "odd" transaction memos in the results of "history"?
maybe you can pm me your last 5 lines or so of your tx history .. if there are 'strange' lines ..
might be a encoding/decoding issue in the GUI ..

Be ensured... your funds are safe .. although you may not yet see them in the GUI :)


Ok, done! :-)
Title: Re: No transactions are showing.
Post by: xeroc on February 16, 2015, 10:33:19 am
looks good to me .. the tx details from the PM look good took .. that is strange ..
Gonna post an issue on github and link the devs here ..

thanks for reporting so far ..

edit: https://github.com/BitShares/web_wallet/issues/621
Title: Re: No transactions are showing.
Post by: serxes on February 16, 2015, 10:44:47 am
looks good to me .. the tx details from the PM look good took .. that is strange ..
Gonna post an issue on github and link the devs here ..

thanks for reporting so far ..

edit: https://github.com/BitShares/web_wallet/issues/621

Ok, here is what my GUI looks like:

Recent Transactions

FROM  TO   MEMO   AMOUNT   FEE   DATE
There are no transaction
Title: Re: No transactions are showing.
Post by: starspirit on February 16, 2015, 10:56:58 am
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)

I have a similar problem - no balances, no transaction history, even though its showing Blocks are Synced, and I used the client with no problem just a few days ago.
I ran "history" in the console for my accounts, and they each come back with "No transactions found".
May be incidental, but I also noted that whenever I change my preferences for the "logout timeout", they are not being retained for the next time I log in.
My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.
Title: Re: No transactions are showing.
Post by: xeroc on February 16, 2015, 11:07:24 am
My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.
The "last_update" only shows when you last changed a parameter in the registered account .. it does not show the time you last used the account ..

The wiki has a dedicated page to recover funds:
http://wiki.bitshares.org/index.php/RecoveringFunds

in particular you should run
Code: [Select]
wallet_regenerate_keys ACCOUNT-NAME 10500on your account name and wait for the rescan to finish up
Title: Re: No transactions are showing.
Post by: starspirit on February 17, 2015, 02:36:07 am
Logging into my client this time, there is something else missing. Now I have no accounts at all showing on my dashboard. There are no account names, balances or transactions. When I run "wallet_list_my_accounts" in console, it correctly identifies my accounts.

My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.
The "last_update" only shows when you last changed a parameter in the registered account .. it does not show the time you last used the account ..

The wiki has a dedicated page to recover funds:
http://wiki.bitshares.org/index.php/RecoveringFunds

in particular you should run
Code: [Select]
wallet_regenerate_keys ACCOUNT-NAME 10500on your account name and wait for the rescan to finish up

Thanks for the suggestion and link. Though I'm concerned about the safety of using console functions with my limited understanding of their purpose and impacts.
Title: Re: No transactions are showing.
Post by: Xeldal on February 17, 2015, 04:11:07 am
I've had problems with no transactions showing since 0.4.6 ... They showed up for one update for a short period but then disappeared again.  currently "There are no transactions!"
Title: Re: No transactions are showing.
Post by: xeroc on February 17, 2015, 07:18:43 am
Rest asure that this seems to be a GUI bug ..
vikram knows about it https://github.com/BitShares/web_wallet/issues/621#issuecomment-74570957
Title: Re: No transactions are showing.
Post by: Methodise on February 17, 2015, 05:24:32 pm
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)

I have a similar problem - no balances, no transaction history, even though its showing Blocks are Synced, and I used the client with no problem just a few days ago.
I ran "history" in the console for my accounts, and they each come back with "No transactions found".
May be incidental, but I also noted that whenever I change my preferences for the "logout timeout", they are not being retained for the next time I log in.

I also have 'no transactions' in my dashboard view, although the problem is intermittent. I also have no preservation of my logout timeout preferences.

But running 'history' in the GUI shows plenty.

I'm fully synced with version 0.6.1 for Mac.



Title: Re: No transactions are showing.
Post by: xeroc on February 17, 2015, 05:49:53 pm
Right click -> refresh?
Title: Re: No transactions are showing.
Post by: Methodise on February 17, 2015, 10:09:51 pm
Right click -> refresh?

That helps.. Perhaps we need a more prominent refresh button - I had no idea that was available to me. Thanks.
Title: Re: No transactions are showing.
Post by: starspirit on February 17, 2015, 10:45:46 pm
Right click -> refresh?

That helps.. Perhaps we need a more prominent refresh button - I had no idea that was available to me. Thanks.
This worked for me too. I did right click -> Reload, and balances and transactions are all displaying now. Useful method, although not initially obvious, but definitely more comfortable for me than messing around at the console level. Thanks xeroc.
Title: Re: No transactions are showing.
Post by: serxes on February 21, 2015, 08:15:07 pm
I can not refresh and have my transactions showing.
When will this be fixed?

error: Unterminated string
Title: Re: No transactions are showing.
Post by: vikram on February 23, 2015, 06:51:02 pm
I can not refresh and have my transactions showing.
When will this be fixed?

error: Unterminated string

You are using 0.6.1 version client? What operating system?
Title: Re: No transactions are showing.
Post by: ubits on February 25, 2015, 12:13:17 pm
None of my acount names, balances and transaction history are showing

Fully synced 0.61 on Mavericks

type "wallet_list_my_accounts" in Console and both accounts listed

Go back to dashboard and one account is now showing  with balances, but no transaction history



Title: Re: No transactions are showing.
Post by: xeroc on February 25, 2015, 02:11:12 pm
None of my acount names, balances and transaction history are showing

Fully synced 0.61 on Mavericks

type "wallet_list_my_accounts" in Console and both accounts listed

Go back to dashboard and one account is now showing  with balances, but no transaction history
GUI bug .. devs are tracking it down ..
you can quick fix it with right click -> refresh ..
Title: Re: No transactions are showing.
Post by: ubits on February 25, 2015, 02:22:10 pm
None of my acount names, balances and transaction history are showing

Fully synced 0.61 on Mavericks

type "wallet_list_my_accounts" in Console and both accounts listed

Go back to dashboard and one account is now showing  with balances, but no transaction history
GUI bug .. devs are tracking it down ..
you can quick fix it with right click -> refresh ..
right click where?
I have tried right clicking on every page , dashboard, exchange, delegates and transfer

I Try to right click on account name, and I get a box that shows briefly "Go Back" and "Reload"  but does not display long enough for me to click
Title: Re: No transactions are showing.
Post by: serxes on March 12, 2015, 08:49:22 am
I can not refresh and have my transactions showing.
When will this be fixed?

error: Unterminated string

You are using 0.6.1 version client? What operating system?


I have upgraded to 0.6.2 but still can not see any transactions.
Rightclick and reload does not help.
Title: Re: No transactions are showing.
Post by: Methodise on March 15, 2015, 05:02:57 pm
None of my acount names, balances and transaction history are showing

Fully synced 0.61 on Mavericks

type "wallet_list_my_accounts" in Console and both accounts listed

Go back to dashboard and one account is now showing  with balances, but no transaction history
GUI bug .. devs are tracking it down ..
you can quick fix it with right click -> refresh ..
right click where?
I have tried right clicking on every page , dashboard, exchange, delegates and transfer

I Try to right click on account name, and I get a box that shows briefly "Go Back" and "Reload"  but does not display long enough for me to click

The 'Go Back/Reload' element is indeed fickle on my 0.6.2 mac install. It requires a little patience/haste to be able to click the button on my low-spec macbook. But it works.
Title: Re: No transactions are showing.
Post by: Methodise on March 15, 2015, 05:03:37 pm
I can not refresh and have my transactions showing.
When will this be fixed?

error: Unterminated string

You are using 0.6.1 version client? What operating system?


I have upgraded to 0.6.2 but still can not see any transactions.
Rightclick and reload does not help.

Are you still having problems?
Title: Re: No transactions are showing.
Post by: serxes on March 16, 2015, 11:04:47 am
I can not refresh and have my transactions showing.
When will this be fixed?

error: Unterminated string

You are using 0.6.1 version client? What operating system?


I have upgraded to 0.6.2 but still can not see any transactions.
Rightclick and reload does not help.

Are you still having problems?

Yes!


FROM  TO   MEMO   AMOUNT   FEE   DATE
There are no transactions!
Title: Re: No transactions are showing.
Post by: serxes on March 25, 2015, 08:48:44 pm
I have upgraded to 0.7. No transactions!

I upgraded to 0.8. Still no transactions showing!!
When will you fix this BUG? In what version?

And it is a pain to upgrade!
It is never working just to install the new version. You have to browse the forum and se what others did to get it working. And even after that you have to retry and try again to get it working!
How do you think the "normal"user is gonna think of this?
Hen will just give up and move on...
I am a bit dissapointed.
Title: Re: No transactions are showing.
Post by: serxes on March 28, 2015, 04:28:15 pm
Still the same....
Title: Re: No transactions are showing.
Post by: chryspano on March 28, 2015, 05:02:21 pm
Still the same....

I had a similar problem in Ubuntu, all transactions had disappeared and no new ones were created, at some point I tried to sent a transaction and the wallet crashed and kept crashing every time I was trying to start it again. I moved to windows and restored an old backup, some bts was missing from my balance, I regenerated 20k or 30k keys and ever since I have no problem, everything works perfect.
Title: Re: No transactions are showing.
Post by: vikram on March 30, 2015, 07:09:28 pm
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)


Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.

So only problem is that transactions don't show in GUI right? But they show okay if you do "history" command?
Title: Re: No transactions are showing.
Post by: serxes on June 05, 2015, 01:28:46 pm
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)


Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.

So only problem is that transactions don't show in GUI right? But they show okay if you do "history" command?

Yes, that is right!
When will this be fixed?
Title: Re: No transactions are showing.
Post by: serxes on June 06, 2015, 04:21:11 pm
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)


Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.

So only problem is that transactions don't show in GUI right? But they show okay if you do "history" command?

Yes, that is right!
When will this be fixed?

I am now using ver. 0.92. It is still not working.
I get this message:

JSON Parse error: Unterminated string [show details]
Title: Re: No transactions are showing.
Post by: xeroc on June 06, 2015, 05:45:29 pm
JSON Parse error: Unterminated string [show details]
This looks like an issue with a memo of one of your transactions ... weird ..
you could try the following:

use the console to identify "weird" looking memos in your transaction history:
Code: [Select]
history
then pick the transaction id and remove it from your wallet
Code: [Select]
wallet_remove_transaction <txid>
Rest assured that NO funds will be lost by this ..