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Stakeholder Proposals / Re: Technical Delegates Real Time Chat
« on: November 28, 2014, 07:34:29 am »About mumble as an option:
Mumble is great for real-time conversations but is too engaging for the idea I have in mind. Mumble sessions with delegates is a good thing but isn't on the topic at all.
It requires additional software/servers and more attention from all the participants.
I don't understand your objection, perhaps because I don't know your final objectives. Why you say its not on topic.
There is already a mumble server, you don't need another one. Many of us already have the software. Nearly all the options require some software, right?
if we were to use mumble, it wouldn't be like the 'sessions' we have with BM . I think there would just be a private room that only delegates have access to. You can create your own private room and only people you invite could join the conversation.
I don't want to give the impression that I'm pushing for mumble, I'm not, just trying to understand your objection.
I think what mumble lacks is video, as well as a simple account messaging system. I can't send a message to someone if they are not connected. I can't request a 'hangout' within the system if people aren't connect. etc. so it seems it may not be ideal.
Mumble requires full attention of the attendants. If you are not listening the entire time you will miss the point. Mumble is great for scheduled (short) sessions. However even if you record the session getting all essential information quickly isn't an easy option. I think mumble is a good thing and should be used but not in the scenario I have in mind.
Here is a possible scenario :
DDoS attack against some nodes or transaction flood attack. One of the exchanges changes its API so most of the price feeds fail to update (that actually happens). Basically anything that impairs BTS performance.
The Real Time Chat should allow for instant notification and initial troubleshooting of the issue. And all conversations should be logged so that delegates that come in later can understand quickly what is going on. Mumble is not suitable for that. Mail is only a little better than the forum.
Such solution should have IM capabilities and a mobile client and of course chat log.