BitShares Forum

Main => Technical Support => Topic started by: woodygar on February 24, 2016, 01:18:36 pm

Title: Annual Membership has not worked for me and at least 2 others users i know of
Post by: woodygar on February 24, 2016, 01:18:36 pm

Annual Membership has not worked for me and at least 2 others users i know of
I understand this feature has or will be removed from the platform as its not working as intended - according to the github who have closed the issue
looking for a refund for the price i paid 4,000 BTS and discussing with Ronny who advised to create a topic so it can be solved
@ccedk
Thanks

Title: Re: Annual Membership has not worked for me and at least 2 others users i know of
Post by: mea123 on February 24, 2016, 01:27:29 pm

I just purchased an anual membership and it did not work first as well.
I cleaned cookies and history plus a deep refresh(ctrl+F5 same time) and it worked,
I hope you have a real approved account, before you worry

best of success
rainer

Title: Re: Annual Membership has not worked for me and at least 2 others users i know of
Post by: BunkerChainLabs-DataSecurityNode on February 24, 2016, 02:47:02 pm

Hi,

Can you please provide more details as to what happened?

Were there specific error messages?

If so, could you possibly provide some screenshots to show it 'not working' ?

Hopefully we can figure out what is going wrong quickly.

Title: Re: Annual Membership has not worked for me and at least 2 others users i know of
Post by: xeroc on February 24, 2016, 02:50:13 pm

could you please also tell us your account name?

Title: Re: Annual Membership has not worked for me and at least 2 others users i know of
Post by: pc on February 24, 2016, 04:07:48 pm

It's all documented in this thread: https://bitsharestalk.org/index.php/topic,21163.0.html

tl;dr: woodygar-1 bought annual membership but received 0 cashback because for some reason his account's referrer_percent (or something like that) had been set to 0.

Title: Re: Annual Membership has not worked for me and at least 2 others users i know of
Post by: abit on February 26, 2016, 09:53:36 am

For those who bought annual membership from OpenLedger, please post to CCEDK board to ask for refund. https://bitsharestalk.org/index.php/board,93.0.html or maybe https://bitsharestalk.org/index.php/board,98.0.html. Or talk to Ronny via whatever communication channel.

As a temporarily "solution", the feature has been disabled in GUI -- new users will be unable to buy annual membership.