People may have the gripes with cryptsy but they have always treated me fairly.
What do you mean by that? Are saying you have never waited for 7-10 days for response from them before finally getting that one:
“You ticket was closed due to inactivity”
“You are closing the ticket because we have not heard from you for more than… days”
Consider yourself lucky.
It's a little early to get Cryptsy involved. They usually wait a bit with new currencies, after Big Vern builds his stash. I've heard some real horror stories like yours before, but in my experience Cryptsy has worked well. The one time a trade got stuck for me, they responded and fixed it within a couple of hours.
Yes I am saying that I have had no issue's with cryptsy. I have read plenty about many user's complaining about everything from wait time of deposit or withdraw to straight up theft in extreme cases.
Even if we don't agree on cryptsy lets look at what we do agree on and thats
btc-e. These guys are at the top of there game as far as exchanges go.In my experience you also see a higher satisfaction rate from users who post about their experience.