BitShares Forum

Main => Technical Support => Topic started by: janchi7 on December 07, 2017, 12:17:41 pm

Title: Why can't I withdraw from BitShares Wallet??
Post by: janchi7 on December 07, 2017, 12:17:41 pm

I deposited some BTC in wallet.bitshares.org and I'd now like to transfer it back to my wallet on Bitstamp, but I can't do it! In order form it claims the address I input that Bitstamp gave me is not valid ("Please enter a valid BTC address" - and I've tried two addresses already), and when I press SUBMIT, I get this error: "10 assert_exception: Assert Exception"
I'm sorry but how is this possible? Your user experience is just horrible, it literally made me cry... Will I ever be able to get this money out of Bitshares wallet and how? PLEASE HELP!

Title: Re: Why can't I withdraw from BitShares Wallet??
Post by: mf-tzo on December 07, 2017, 01:01:30 pm

If you are talking about OPEN.BTC this might be relevant https://blog.openledger.info/2017/12/06/due-to-the-maintenance-works-deposits-and-withdrawals-are-temporarily-unavailable/

Apparently openledger has deposit-withdrawals issues currently. I am sure that they will soon be resolved though..After all this happens to all centralized exchanges from time to time and usually when we don't want this to happen..