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Technical Support / Re: Cloud Wallet Login - Incorrect password
« on: November 07, 2017, 01:04:04 pm »
Ok, it has been solved.
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Technical Support / Re: Cloud Wallet Login - Incorrect password
« on: November 07, 2017, 11:38:45 am »
Someone advised me on the Telegram group to check the password is set to local wallet, and not cloud wallet.
When I want to do that I get this message: "You don't have a local wallet yet".
How is that possible? My fund is already in the local wallet. Also when I check Settings>Accounts it shows:
This local wallet does not contain any accounts.
I know I have created an account as my account name is taken already, I can not create a new account with
that account name.
So what should I do now?
It is simply a nightmare how this works...
When I want to do that I get this message: "You don't have a local wallet yet".
How is that possible? My fund is already in the local wallet. Also when I check Settings>Accounts it shows:
This local wallet does not contain any accounts.
I know I have created an account as my account name is taken already, I can not create a new account with
that account name.
So what should I do now?
It is simply a nightmare how this works...
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Technical Support / Re: Cloud Wallet Login - Incorrect password
« on: November 07, 2017, 07:49:20 am »
Hi, thanks for your answer.
I have not backed up, as I didn't find the way how to do that. I have seen tutorials on Youtube, but in those videos, they always covered how to back up the Web Wallet.
I haven't found any tutorial about how to back up the PC wallet.
This is the point about the password issue:
When I signed up and tried to create the password I had no option to type in any password but I had to accept which was provided automatically.
So I did that and copied that password.
Why is that not working??
If I go to the Settings >> Accounts >> Keys, I can see the generated password for the Cloud Wallet, but that's not good either.
Can you please give me an idea what should I do?
Thanks.
I have not backed up, as I didn't find the way how to do that. I have seen tutorials on Youtube, but in those videos, they always covered how to back up the Web Wallet.
I haven't found any tutorial about how to back up the PC wallet.
This is the point about the password issue:
When I signed up and tried to create the password I had no option to type in any password but I had to accept which was provided automatically.
So I did that and copied that password.
Why is that not working??
If I go to the Settings >> Accounts >> Keys, I can see the generated password for the Cloud Wallet, but that's not good either.
Can you please give me an idea what should I do?
Thanks.
4
Technical Support / Cloud Wallet Login - Incorrect password
« on: November 05, 2017, 05:29:37 pm »
Hi,
I have downloaded the core client to my PC, and sent some BTS into this wallet.
I want to send out some fund now, but I always get the "Incorrect password" as an error message when I try to login into the
Cloud Wallet. (I am trying to login into the PC wallet in order to send out the fund)
Why is that?
I have the password.
Actually, I don't even understand why should I sign up into "Cloud Wallet" if I have this core wallet on my PC.
Can you please let me know where can I find the password which lets me to login?
Thanks
I have downloaded the core client to my PC, and sent some BTS into this wallet.
I want to send out some fund now, but I always get the "Incorrect password" as an error message when I try to login into the
Cloud Wallet. (I am trying to login into the PC wallet in order to send out the fund)
Why is that?
I have the password.
Actually, I don't even understand why should I sign up into "Cloud Wallet" if I have this core wallet on my PC.
Can you please let me know where can I find the password which lets me to login?
Thanks
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