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« on: January 19, 2018, 04:58:45 am »
I appreciate you checking it, and I understand you're busy, but I keep getting told "I was answered"
I've had 3 "answers"
3 days after "Your request is being forwarded to tech the tech department" not an answer
13 days after no words, just a screenshot that didn't show anything, but was marked as resolved.
17 days after, "you are being forwarded to technical support" basically the first response from 14 days earlier.
I understand that like every exchange you guys are slammed. I wouldn't be as upset if I didn't get my ticket "resolved" with 0 resolution or explanation aside from a screenshot. Along with I saw people with tickets in the 3700-3900s saying they had resolutions. Though I can't say if those problems resolved themselves or tech support did.