BitShares Forum

Main => Technical Support => Topic started by: armilo on August 04, 2015, 01:33:07 pm

Title: Sync problems
Post by: armilo on August 04, 2015, 01:33:07 pm
> bitshare client 0.8.0 doesn't sync anymore
> shows always "Not connected", even when firewall is deactivated
> doesn't shoe my BitGOLD.BTS and BitSILVER.BTS (only my BTS)
> before, sync process stoped always at 2379149 blocs
What can I do? Pls help!
Title: Re: Sync problems
Post by: xeroc on August 04, 2015, 01:37:11 pm
> bitshare client 0.8.0 doesn't sync anymore
> shows always "Not connected", even when firewall is deactivated
> doesn't shoe my BitGOLD.BTS and BitSILVER.BTS (only my BTS)
> before, sync process stoped always at 2379149 blocs
What can I do? Pls help!
Upgrade to 0.9.2!!
Title: Re: Sync problems
Post by: armilo on August 04, 2015, 03:32:21 pm
My client shows under >File >Check for Updates:
"No new updates available."
Where can I download the new version?
Uninstall 0.8.0 before installing the new version?
Title: Re: Sync problems
Post by: xeroc on August 04, 2015, 03:50:02 pm
Where can I download the new version?
Uninstall 0.8.0 before installing the new version?
https://github.com/BitShares/bitshares/releases/latest
no need to uninstall
Title: Re: Sync problems
Post by: vikram on August 04, 2015, 08:03:20 pm
Where can I download the new version?
Uninstall 0.8.0 before installing the new version?
https://github.com/BitShares/bitshares/releases/latest
no need to uninstall

You can also find links at: https://bitshares.org/download/
Title: Re: Sync problems
Post by: armilo on August 05, 2015, 06:43:17 pm
Thanks for your help! Sync does work again.
Title: Re: Sync problems
Post by: armilo on August 06, 2015, 08:25:58 pm
Sorry, but on a Linux-Machine (MInt 17.1) I have still (even with BitShares 0.9.2) the same problem: It's not connecting.
What can I do, to solve this problem too?
Title: Re: Sync problems
Post by: xeroc on August 07, 2015, 06:00:56 am
Sorry, but on a Linux-Machine (MInt 17.1) I have still (even with BitShares 0.9.2) the same problem: It's not connecting.
What can I do, to solve this problem too?
Are you sure you are not behind a firewall?

when you go to the console (top right, account->advanced settings, tab console) you can type "info". Do so after the client is running for a couple of minutes and post the results here.
Title: Re: Sync problems
Post by: armilo on August 07, 2015, 02:09:59 pm
No, no firewall on this linux-machine.

Here is the info result:

 >> info

{
   "blockchain_head_block_num": 398872,
   "blockchain_head_block_age": "48 weeks old",
   "blockchain_head_block_timestamp": "2014-09-04T15:32:10",
   "blockchain_head_block_id": "0d9ebf2fcc1f8fd66b174796ee9ce93902533738",
   "blockchain_average_delegate_participation": "0.00 %",
   "blockchain_share_supply": "2,498,911,649.25664 BTS",
   "blockchain_blocks_left_in_round": 78,
   "blockchain_next_round_time": "at least 13 minutes in the future",
   "blockchain_next_round_timestamp": "2015-08-07T13:20:50",
   "blockchain_random_seed": "ae6a0dd9a4c06dd26e3f7b32bef7ebc300a66c1a",
   "client_data_dir": "/home/armin/.BitShares",
   "client_version": "0.9.2",
   "network_num_connections": 19,
   "network_num_connections_max": 200,
   "network_chain_downloader_running": false,
   "network_chain_downloader_blocks_remaining": null,
   "ntp_time": "2015-08-07T13:07:53",
   "ntp_time_error": 0,
   276283,
   "wallet_open": true,
   "wallet_unlocked": true,
   "wallet_unlocked_until": "12 days in the future",
   "wallet_unlocked_until_timestamp": "2015-08-19T02:40:00",
   "wallet_last_scanned_block_timestamp": null,
   "wallet_scan_progress": "100.00 %",
   "wallet_block_production_enabled": false,
   "wallet_next_block_production_time": null,
   "wallet_next_block_production_timestamp": null }


Title: Re: Sync problems
Post by: xeroc on August 07, 2015, 02:52:35 pm
You have 19 connections and the head_block number is 398872.
let the client run and check "info" again and compare .. to me it looks as if it was syncing
Title: Re: Sync problems
Post by: armilo on August 08, 2015, 07:14:37 am
On the Linux machine, there are obviously multiple problems:
> When starting the client appears again and again: "Crash Detected".
> If you select "Reset Database" the system freezes (remains frozen for hours).
> If you select "Continue Normally" the account shows unter "balance" false (old) values.
> At the bottom right is permanently displayed: "Not Connected".
> Always 100% CPU load.
> Top right following alert is permanently displayed: "JSON - Prase error: Property name must be a string literal [show details]"(This link does not work.)

Here comes the actual info result:
 >> info

{
   "blockchain_head_block_num": 2150328,
   "blockchain_head_block_age": "19 weeks old",
   "blockchain_head_block_timestamp": "2015-03-29T19:28:40",
   "blockchain_head_block_id": "6b4ec2a3730e800f7554f356b8004b8873bc0148",
   "blockchain_average_delegate_participation": "0.01 %",
   "blockchain_share_supply": "2,505,332,930.65325 BTS",
   "blockchain_blocks_left_in_round": 63,
   "blockchain_next_round_time": "at least 10 minutes in the future",
   "blockchain_next_round_timestamp": "2015-08-08T05:12:30",
   "blockchain_random_seed": "5f969b30b7b00e9a438b9c97e2c1b4eb7b508217",
   "client_data_dir": "/home/armin/.BitShares",
   "client_version": "0.9.2",
   "network_num_connections": 11,
   "network_num_connections_max": 200,
   "network_chain_downloader_running": false,
   "network_chain_downloader_blocks_remaining": null,
   "ntp_time": "2015-08-08T05:02:03",
   "ntp_time_error": -0,
   040773999999999998,
   "wallet_open": true,
   "wallet_unlocked": true,
   "wallet_unlocked_until": "12 days in the future",
   "wallet_unlocked_until_timestamp": "2015-08-19T18:45:13",
   "wallet_last_scanned_block_timestamp": "2015-01-20T18:57:10",
   "wallet_scan_progress": "100.00 %",
   "wallet_block_production_enabled": false,
   "wallet_next_block_production_time": null,
   "wallet_next_block_production_timestamp": null }

Title: Re: Sync problems
Post by: xeroc on August 09, 2015, 08:59:36 am
It is syncing .. it may only need more time .. as you can see the wallet is only 19weeks behind
Title: Re: Sync problems
Post by: armilo on August 09, 2015, 10:00:13 am
And why does it show "Not connected"?
Title: Re: Sync problems
Post by: xeroc on August 09, 2015, 10:30:30 am
Id say GUI bug .. the "core" has 11 connections according to your info .. give it some more time .. the gui will refresh eventually

New gui will not have those nasty bugs
Title: Re: Sync problems
Post by: armilo on August 13, 2015, 01:00:20 pm
Finally it's completely synced!
Thanks for your help.
When is the new GUI is to be expected?
Title: Re: Sync problems
Post by: xeroc on August 13, 2015, 01:08:12 pm
When is the new GUI is to be expected?
It's the only thing holding back the testnet release .. It's under HEAVLY development .. and looks AWESOME already .. much improvement, very woow, such awesome! :P