I made a small withdrawal of 8 BTSX from BTER last night but I still can't see it credited on my account.
The payment appears to be processed and I have a transaction number from them.
Should I contact them or this is a known problem?
Is there a BTSX explorer I can check the transaction ID number like in bitcoinblockchain?
Make sure your name is registered; has a registration date. If so, you may have to rescan the block chain. It will take a little while. Your console has that command.
If your going to look it up, this is my understanding: you still need to contact BTER to get the transaction ID. PM freeworm, regular support did not provide this to me when I tried. The ID I see there recently is 130 characters and probably will not be found in the block chain with a search. The transaction ID is much shorter.