BitShares Forum
Main => Technical Support => Topic started by: newuser on June 01, 2015, 04:24:11 pm
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i did too deposit None of them did not received, who can takecare of this issue?
thanks .
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Hi newuser,
Could you please provide more info? From where did you deposit? was the account registered? Do you have a transactionID?
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the first deposit in:
block - 2689575 ;tx - e6210d4e811812e3c15ee50d17b572f05e1ce14e
i send from - BTS8PEDAtY23zLgYQw2NQQHuVpAnYrQ22CFxVYwuBKo7TetWBhSPc TO - BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
the second just now deposited.
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Are you synced fully? .. are you usin an axchange?
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yes to synced and yes to axchange.
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the first deposit in:
block - 2689575 ;tx - e6210d4e811812e3c15ee50d17b572f05e1ce14e
i send from - BTS8PEDAtY23zLgYQw2NQQHuVpAnYrQ22CFxVYwuBKo7TetWBhSPc TO - BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
the second just now deposited.
That id is on the blockchain
},{
"type": "deposit_op_type",
"data": {
"amount": 13283,
"condition": {
"asset_id": 22,
"slate_id": 0,
"type": "withdraw_signature_type",
"data": {
"owner": "BTSHFXGpc8iTKNNFC6zHXxWccM1YFr23NjRC"
}
}
}
can you try
rescan 2689575
in the console?
and maybe even
wallet_verify_titan_deposit e6210d4e811812e3c15ee50d17b572f05e1ce14e
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i post these commands and nothing happen the deposit dosent received..
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i post these commands and nothing happen the deposit dosent received..
When you run
wallet_verify_titan_deposit e6210d4e811812e3c15ee50d17b572f05e1ce14e
there HAS to be an output. Either it's stating that it is YOUR transaction or it exits with an error ..
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no erorrr i get this output :
>> wallet_verify_titan_deposit e6210d4e811812e3c15ee50d17b572f05e1ce14e
10 assert_exception: Assert Exception
withdraw_condition.memo.valid():
{}
bitshares wallet.cpp:2508 bts::wallet::wallet::verify_titan_deposit
{}
bitshares wallet.cpp:2549 bts::wallet::wallet::verify_titan_deposit
{}
bitshares common_api_client.cpp:6130 bts::rpc_stubs::common_api_client::wallet_verify_titan_deposit
{"command":"wallet_verify_titan_deposit"}
bitshares cli.cpp:626 bts::cli::detail::cli_impl::execute_command
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Then you simply don't OWN the funds of that transaction and something went wrong when SENDING the funds to you ..
from the error message your wallet CLEARLY cannot access these funds ..
Where have you got the transaction id from? Who made the transfer?
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i did thet transaction from second account.
one thing im sure i not make a mistake i write my address.
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i did thet transaction from second account.
one thing im sure i not make a mistake i write my address.
Ok, could you please let us know how EXACTLY you send the funds to your self? What have you typed where?
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the first deposit in:
block - 2689575 ;tx - e6210d4e811812e3c15ee50d17b572f05e1ce14e
i send from - BTS8PEDAtY23zLgYQw2NQQHuVpAnYrQ22CFxVYwuBKo7TetWBhSPc TO - BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
the second just now deposited.
the first deposit in:
block - 2689575 ;tx - e6210d4e811812e3c15ee50d17b572f05e1ce14e
i send from - BTS8PEDAtY23zLgYQw2NQQHuVpAnYrQ22CFxVYwuBKo7TetWBhSPc TO - BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
the second just now deposited.
That id is on the blockchain
},{
"type": "deposit_op_type",
"data": {
"amount": 13283,
"condition": {
"asset_id": 22,
"slate_id": 0,
"type": "withdraw_signature_type",
"data": {
"owner": "BTSHFXGpc8iTKNNFC6zHXxWccM1YFr23NjRC"
}
}
}
can you try
rescan 2689575
in the console?
and maybe even
wallet_verify_titan_deposit e6210d4e811812e3c15ee50d17b572f05e1ce14e
I just checked the following:
BTS pubkey:
BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
derives to address:
BTSHFXGpc8iTKNNFC6zHXxWccM1YFr23NjRC
which is the owner address of the transaction you gave us.
could you please issue
wallet_dump_private_key BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj
(DO NOT SHARE THE RESULTS) ... It does not say "null" .. does it?
From the blockchain I can see that there are still funds in that address .. so the question would be, do you have the private key to it?
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this command give my another key "wallet_dump_private_key BTS663byLUMeoQukaAPjyzs2SetnrGokdJfeH3fUXrtkfEWznxNPj"
not null/
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im guess ihave the private key how i can withdraw to the regular accounts.
end if you can to explanation whay it happen?
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im guess ihave the private key how i can withdraw to the regular accounts.
That is a GOOD sign!
end if you can to explanation whay it happen?
Ok .. there may be an inconsistency between your "balance" and your transaction history ..
if you issue "balance" in your command line .. do you funds appear?
We experienced discrepancies between the transaction history and the balances in the past .. but you can say for sure that you can access whatever is listed after issuing "balance" in the command line.
those funds you can safely transfer from A to B .. no matter the GUI or the terminal ..
I though recommend you register a name on the blockchain and send your stuff to the name .. than it will be easier to backup all your funds ..