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Openledger / Deposit of SBD through openledger gateway doesn't work
« on: August 18, 2017, 06:14:14 pm »
Hi there,

I have a problem with a deposit of 50 SBDs through the openledger gateway. The SBDs did not arrive in my bitshares wallet since 2 days.
I also contacted the opensupport@blocktrades support, as being mentioned inside the app.

A nice guy named Dan told me, that blocktrades-support is not responsible anymore and that a guy named Serge from openledger handles it now.
He also forwarded my mail to him, but I'm still waiting for any response since then.

You can find the details of the transaction in my steemit post, that I wrote about it.

Any help would be greatly appreciated.

Thanks in advance,
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Technical Support / SBD withdrawal to poloniex doesn't work
« on: May 30, 2017, 11:01:58 pm »
Hi there,

I was trying to withdraw some OPEN.SBD from the bitshares app to my poloniex account.
When I entered the poloniex wallet as the receiving address, I got a message telling me, that this is not the real poloniex account and I should use poloniexwallet instead.
So I sent the SBD to poloniexwallet account, where they arrived, but they did not forward it to my poloniex account, although I chose the right memo.

Anything I can do about it?
Any help would be greatly appreciated.

Thanks in advance,
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