BitShares Forum

Main => Technical Support => Topic started by: bdnoble on June 11, 2017, 01:25:53 pm

Title: Help! Password not working on web wallet
Post by: bdnoble on June 11, 2017, 01:25:53 pm

So I haven't logged into my account for close to a year. Now I have used only a few variations of the same password for the last 5 years. So I try pretty much everything I can think of but everything says invalid password. I've tried this on the bitshares.org web wallet and also on open ledgers web wallet. But here is the weird thing, I ended up creating a brand new account through open ledger. So this time I know for a FACT what the password is. But when I go to log in using the Account method, it still says invalid password! What am I doing wrong?

Also alternative to trying to get the password right, I actually do have my public and private brainkey for my account. I tried importing that key into a new account and it said there were no funds that hadnt already been claimed   :(

I have 78000 BTS and I just wanted to get some of it out! Please help!

Title: Re: Help! Password not working on web wallet
Post by: svk on June 12, 2017, 03:41:07 am

You need to use the wallet model to access your account, the password model was not available when you made your account. Try switching to wallet model in the login dialog or in the settings.

If thst doesn't work restore from your backup file.