Last week, bytemaster mentioned that he would like to see that our exchange have the similar user experience that users expect from any centralized exchange out there. Which to me make total sense. Login and password and that's it. (lightwallet or full node for higher security)
Now, that made me think of something we may be missing something that all exchanges have.
Customer/Technical SupportIsn't it frightening when it takes 3 days to get a reply from customer support at an exchange?
Would you trust such exchange?
How do we handle this within the wallet?
Should it be something that OpenLedger has to take care by themselves or is it something BitShares has to think about?