BitShares Forum

Main => Technical Support => Topic started by: tmagee56 on July 25, 2016, 04:40:13 am

Title: OpenLedger Account gone/no backup, help?
Post by: tmagee56 on July 25, 2016, 04:40:13 am

Hey all,

Recently created an OL account for a class project for the next 2 weeks however I missed the memo where you needed to back up incase your cache gets cleared and that also you SHOULDNT clear your cache unless you want to reimport your wallet. Long story short, I've lost access, I didn't have a backup, and I'm kind of freaking out if I can't get into that account.

Please let me know ASAP if yall have any solutions or if im just screwed.

Title: Re: OpenLedger Account gone/no backup, help?
Post by: xeroc on July 26, 2016, 05:44:40 am

unless you have a backup file or the brain key (12 words similar to an electrum seed), there is no way to recover your account. Sorry.

Title: Re: OpenLedger Account gone/no backup, help?
Post by: omgurindanger on August 24, 2016, 12:42:58 pm

write down the private key is the best way to recover your wallet.
I have backup .bin file, but still failed to restore as well.  all my bitshares gone in openledger.

Title: Re: OpenLedger Account gone/no backup, help?
Post by: svk on August 24, 2016, 10:06:25 pm

Quote from: omgurindanger on August 24, 2016, 12:42:58 pm

write down the private key is the best way to recover your wallet.
I have backup .bin file, but still failed to restore as well.  all my bitshares gone in openledger.

How did it fail to restore? If you used Firefox there's a bug there, just use chrome for now.