There was a bug with 0.4.9 windows binary, no exception, btc38 get stuck due to this.
0.4.9-a is released to fix this, so they are updating to 0.4.9-a now. If everything goes will, they will enable deposit/withdraw soon.
There is about 12h jet lag, it's night in China now, so they are working hard to fix it I think.
I feel sorry about the inconvenience we bring to the users and exchanges.