BitShares Forum

Main => Technical Support => Topic started by: theSeanster on November 10, 2018, 09:07:09 pm

Title: Several sub-accounts missing in "main wallet account" after restore from .bin
Post by: theSeanster on November 10, 2018, 09:07:09 pm
I recently downloaded the BTS wallet client on Win 10 on a new machine, and restored using my .bin file and then set a password. When I regained access to my main account, I checked and saw many, but not all of my sub-accounts. To my understanding, all of these sub-accounts have their keys derived from the brainkey in the main account. Is the .bin file my brainkey?

Later on, without doing anything differently, I suddenly see some of the missing accounts, but then some of the accounts I saw earlier had gone.

Any idea what causes this, and what I can do to fix it?
Title: Re: Several sub-accounts missing in "main wallet account" after restore from .bin
Post by: Bangzi on November 10, 2018, 11:32:55 pm
Connection problem, please try different API nodes.
Title: Re: Several sub-accounts missing in "main wallet account" after restore from .bin
Post by: theSeanster on November 11, 2018, 12:02:41 pm
Connection problem, please try different API nodes.

Thanks, that worked!
Title: Re: Several sub-accounts missing in "main wallet account" after restore from .bin
Post by: WoodShares Project on April 14, 2019, 10:22:57 pm
I recently downloaded the BTS wallet client on Win 10 on a new machine, and restored using my .bin file and then set a password. When I regained access to my main account, I checked and saw many, but not all of my sub-accounts. To my understanding, all of these sub-accounts have their keys derived from the brainkey in the main account. Is the .bin file my brainkey?

Later on, without doing anything differently, I suddenly see some of the missing accounts, but then some of the accounts I saw earlier had gone.

Any idea what causes this, and what I can do to fix it?

 Hello theSeanster

Let me bother you with one question. When you talk about sub account are you meaning the accounts that a Life Member User pay for? Or are they anything else?
Thanks.