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Main => Technical Support => Topic started by: babies_rattle on January 21, 2015, 08:47:12 am

Title: BTS sent to wallet missing!
Post by: babies_rattle on January 21, 2015, 08:47:12 am
Hello everyone

I would like to ask for some guidance, if it's not too much trouble.

I sent 3060 BTS today, from Poloniex, to my wallet. When I first tried to send them, using the account key as the address, it did not work. I, subsequently, read on this forum that I should send them to my registered account name: "jsh259" rather than to the public address. So, I did this, and the transaction went through, the transaction shows as complete on Poloniex. However, my wallet has not received the coins. It's been a few hours now, since I sent it, and still nothing.

Any guidance would be greatly appreciated.

Thank you. (-:
Title: Re: BTS sent to wallet missing!
Post by: svk on January 21, 2015, 08:47:59 am
Does Poloniex give you a transaction id?
Title: Re: BTS sent to wallet missing!
Post by: babies_rattle on January 21, 2015, 10:07:50 am
Hey, thank you for the help mate.

The transaction ID is: f99548208db5a923aa25907565032d01f3322dde 

I just searched for it in the bitshares blockchain, and can see that the transaction seems to be there, whatever that means. I'm not sure why it doesn't appear in my wallet. I have the new o.5 wallet.

Title: Re: BTS sent to wallet missing!
Post by: babies_rattle on January 21, 2015, 10:24:26 am
Also, my wallet does appear to be fully synced.

Thanks all
Title: Re: BTS sent to wallet missing!
Post by: svk on January 21, 2015, 10:52:06 am
Hey, thank you for the help mate.

The transaction ID is: f99548208db5a923aa25907565032d01f3322dde 

I just searched for it in the bitshares blockchain, and can see that the transaction seems to be there, whatever that means. I'm not sure why it doesn't appear in my wallet. I have the new o.5 wallet.

Indeed, the transaction did happen: http://bitsharesblocks.com/blocks/block?id=1578886

Are you using the windows wallet? If so you can go to the "console" and type:

Code: [Select]
wallet_rescan_blockchain 1578886 1
That will rescan that block to check for transactions. If you're on linux or using the command line client you also need to make sure you're walled is unlocked in order to receive transactions.
Title: Re: BTS sent to wallet missing!
Post by: babies_rattle on January 21, 2015, 11:39:38 am
Wow, you're a legend mate, it worked perfectly.

Now I wish I studied something useful like Computer Science.  :)
Title: Re: BTS sent to wallet missing!
Post by: babies_rattle on January 21, 2015, 12:00:01 pm
I just sent you a couple a hundred, a tip. Hopefully, you receive it. Thank you.
Title: Re: BTS sent to wallet missing!
Post by: svk on January 21, 2015, 12:24:27 pm
Wow, you're a legend mate, it worked perfectly.

Now I wish I studied something useful like Computer Science.  :)

No need for that but thanks anyway!

Glad it worked out, was it the rescanning that found it?
Title: Re: BTS sent to wallet missing!
Post by: babies_rattle on January 22, 2015, 04:54:53 am
Yes, the re-scanning found it.
Title: Re: BTS sent to wallet missing!
Post by: liondani on January 22, 2015, 12:11:05 pm
add/edit  "[SOLVED]" to the post title  ;)

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