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Messages - Macario

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1
Technical Support / Re: Password incorrect
« on: January 02, 2018, 07:36:04 pm »

I still can't access my funds. It must be BTS problem for sure. Kinda stupid, they screw up, then we have to pay fee to someone to get Us our money back.

And all that developers can say is "try different login type" ffs.


2
Technical Support / Re: Password incorrect
« on: November 26, 2017, 02:58:34 pm »
True, I have found some cases too.

There has to be an issue with the login of some sort (user-defined passwords, special characters in old passwords..).
I sure didn't go out and change all my password copies, original, backups, password managers backup, password managers, URLS on 2 computers each 2 browsers because I was bored, and wanted to lock myself out of my account!

I am spending my time to go over their commits on github repo for any clues...

3
Technical Support / Re: Password incorrect
« on: November 26, 2017, 08:15:57 am »
I have the same problem.

I created account wallet and as I understand, this is now called "cloud wallet".
I only have account name and password.
No brain key, no bin file...

Bitshares Online exchange URL was saved on few of my computers. I was accessing account on all of those
a few months ago.

Yesterday, I wanted to login, and bookmarked URL didn't work and there was a notice about new URL "https://wallet.bitshares.org".
Ok, I go to "https://wallet.bitshares.org" and there is login form. My password manager filled account name and password but I keep getting 'Incorrect password".

Ok, I go to settings, search for login type and I play around with different login types ("cloud login" and "local wallet")...try both and both don't work.
I go to my second computer (which also have saved the password, account name and URL), and the story is the same. I can't login to my account.


I just don't understand, what changed, since last few months. I never had any problem accessing my account. And the password is saved in MULTIPLE locations. Encrypted files, encrypted backup files, 2 different password managers, yet suddenly it is the wrong password.

So all of these was tried on Chrome and Edge web browsers on 2 computers (which both worked 2-3 months ago). Login was set to "Could Login".

Then I went to download bitshare2-light...and password is still incorrect.


*********EDIT***********
Something else come to my mind.
I found this issue on bitshare github: https://github.com/bitshares/bitshares-ui/issues/177

Looking at this, bit shares auto-create password nowadays when you create Cloud account.

So I created a new account, to get the format of the new password. It is WIF format, right?
But looking at my password I created many months ago, It is different by the look. As I remember, I created my password myself with password random generator and 20+ length.

Can there be a bug with cloud login, that it can only decrypt passwords that were auto-created on the new login form and not being able to decrypt old passwords, users created themselves?
Maybe some sort of character creates an exception in decoding process user-created passwords? My password is pretty hectic with characters.
This is just a thought since my login data is 100% correct and login type is correct too (cloud) as I said few times, BUT I still cannot get to my account.


Best Regards






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