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Main => General Discussion => Topic started by: G1ng3rBr34dM4n on July 21, 2014, 10:36:01 pm

Title: [RESOLVED] Cannot import .json file from backed up wallet - [Mac version 0.2.3]
Post by: G1ng3rBr34dM4n on July 21, 2014, 10:36:01 pm
I've been having a problem with the BitSharesX (Mac version 0.2.1) wallet crashing every time I open it and get the following notification:

(http://i.imgur.com/9kjmvmq.png)

Has anyone else had an issue with this?
If I click "reopen" or if I click "Don't reopen", the same result is "An error occurred while trying to start."

..I've even re-installed the wallet twice and to no avail.  I did back up the .json file and still have control off all my private keys, so no worries there. 
Title: Re: Wallet will not reopen - Mac version
Post by: cryptfun on July 22, 2014, 05:49:37 am
Same here.
Title: Re: Wallet will not reopen - Mac version
Post by: burnourdough on July 23, 2014, 09:23:25 pm
Couldn't open mine in OSX 10.7.5 to begin with. Crashes instantly when you do.
Title: Re: Wallet will not reopen - Mac version
Post by: bytemaster on July 23, 2014, 09:32:18 pm
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

Title: Re: Wallet will not reopen - Mac version
Post by: burnourdough on July 24, 2014, 09:11:06 am
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

Hey BM, there is no bitshares x folder. Would the apple error report help?
(https://farm4.staticflickr.com/3912/14544202849_e9e77463cc_b.jpg)
Title: Re: Wallet will not reopen - Mac version
Post by: G1ng3rBr34dM4n on July 24, 2014, 11:17:48 am
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

I was able to access the log folder, which logs do you need a copy of?  (blockchain, default, p2p, or rpc?)
What's your preferred method to send to you?

Thank you bytemaster
Title: Re: Wallet will not reopen - Mac version
Post by: G1ng3rBr34dM4n on July 24, 2014, 10:57:51 pm
hmmm now with the same command I used before I'm getting:

Code: [Select]
20019 file_not_found: file not found
Filename to import from could not be found!

Mac version 0.2.3
Title: Re: Cannot import .json file from backed up wallet - [Mac version 0.2.3]
Post by: G1ng3rBr34dM4n on July 25, 2014, 02:35:16 pm
I was never able to import the .json file, but what I did figure out is that I could replace the new BitShares X folder with the former that I had saved in the folder:

~/Library/Application Support

If you run into this problem too, let me know!  I'd be happy to help try to walk you through it.
Title: Re: [RESOLVED] Cannot import .json file from backed up wallet - [Mac version 0.2.3]
Post by: optictopic on July 25, 2014, 04:14:06 pm
I would like to a create new BitShares X wallet with a stronger password.  What is the best way to go about this?  Do I need to start from scratch and register a new name or can I keep the old name?
Title: Re: [RESOLVED] Cannot import .json file from backed up wallet - [Mac version 0.2.3]
Post by: G1ng3rBr34dM4n on July 25, 2014, 04:34:44 pm
I would like to a create new BitShares X wallet with a stronger password.  What is the best way to go about this?  Do I need to start from scratch and register a new name or can I keep the old name?

I could be wrong but try saving a copy of the BitShares X folder, uninstall and delete all the folders.  When you create a new wallet, make your password strong at that point.  Once you're able to open the wallet, go back and switch out the BitShares X folders, close the wallet and reopen it. 

Let me know if it works!


edit: Try in the console
Code: [Select]
wallet_change_passphrase then space, then enter your new passphrase and hit enter.
Title: Re: [RESOLVED] Cannot import .json file from backed up wallet - [Mac version 0.2.3]
Post by: DavefromPhilly on August 23, 2014, 12:19:00 am
Deleted this note as I figured it out and am possibly a "special"