BitShares Forum

Main => Technical Support => Topic started by: tyrel1l on January 28, 2018, 10:51:10 pm

Title: HELP: ETH has not shown up in Bitshares Acct
Post by: tyrel1l on January 28, 2018, 10:51:10 pm

Hi, I sent ETH from Gemini to Bitshares and it hasn't appeared after several hours in Bitshares. All I did was setup a deposit address in Bitshares and used it to send the money with Gemini. I do this same process for any coin transfers. What did I do wrong?

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: Brekyrself on January 29, 2018, 03:17:39 am

Did you check an ETH explorer verifying the transaction was broadcasted?

What gateway service did you use?  OpenLedger, Blocktrades, GDEX etc...?

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: tyrel1l on January 29, 2018, 03:42:36 am

Thanks for the reply :)

I used open ledger and I can see on etherscan.io that it has over 2400 confirmations and a :success" status.

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: tyrel1l on January 30, 2018, 01:12:46 am

Quote from: Brekyrself on January 29, 2018, 03:17:39 am

Did you check an ETH explorer verifying the transaction was broadcasted?

What gateway service did you use?  OpenLedger, Blocktrades, GDEX etc...?

Still Nothing.... :/

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: Brekyrself on January 30, 2018, 02:38:17 am

Quote from: tyrel1l on January 30, 2018, 01:12:46 am

Quote from: Brekyrself on January 29, 2018, 03:17:39 am

Did you check an ETH explorer verifying the transaction was broadcasted?

What gateway service did you use?  OpenLedger, Blocktrades, GDEX etc...?

Still Nothing.... :/

Open a support ticket with OpenLedger, I'm sure they will respond and take care of any issue asap.

https://openledger.freshdesk.com/support/home

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: tyrel1l on January 30, 2018, 01:45:14 pm

Thank you!

Title: Re: HELP: ETH has not shown up in Bitshares Acct
Post by: donadoni88 on January 30, 2018, 04:24:30 pm

I have same issue using Winex, been waiting over 24hrs now.

I sent an email to support@winex.pro last night but as of yet no reply, anything else I can do or just be patient?

https://etherscan.io/tx/0x6bebc14f67e300efbe95b872774db1faaf6a8980d27caff0ab5f35d66fafca0c