BitShares Forum

Main => Technical Support => Topic started by: jenniatherton on January 22, 2015, 11:16:56 pm

Title: BTS wallet will not open
Post by: jenniatherton on January 22, 2015, 11:16:56 pm
My BTS wallet crashed yesterday and now when I try to open it I get the crash detected error message and after a period of time gives me the option to send a report and close program. My wallet will not open at all. I need help with this. I am using windows 7.
Title: Re: BTS wallet will not open
Post by: jenniatherton on January 23, 2015, 03:36:11 am
Really need help with this If someone knows how to fix this. I have tried uninstalling and reinstalling the wallet and still doing the same thing.
Title: Re: BTS wallet will not open
Post by: oco101 on January 23, 2015, 03:50:16 am
I had the same thing. Go in Task manager and make sure that there is no instance of Bitshare running.
Title: Re: BTS wallet will not open
Post by: jenniatherton on January 23, 2015, 04:01:17 am
Did that no instances of bitshares running. still doing the same thing... :(
Title: Re: BTS wallet will not open
Post by: clayop on January 23, 2015, 04:05:41 am
Go %appdata%/bitshares
Then delete everything EXCEPT wallet folder.
And restart the client
Title: Re: BTS wallet will not open
Post by: jenniatherton on January 23, 2015, 04:10:45 am
It worked!!! Thank you so much!!!  :D