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Main => Technical Support => Topic started by: pingu on August 30, 2014, 01:39:46 am

Title: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 01:39:46 am
Last week I installed 0.4.7 and imported from my PTS wallet, and received BTSX from genesis block
I created my account, and was unable to register
When I go into my account, select my account, press register, then hit OK, nothing happens.
Ive tried rebooting, upgrading to 0.4.9, running as administator, and renaming my account still having the problem

Any suggestions how I can fix this so I'm able to register?
Title: Re: I have BTSX but still unable to register
Post by: onceuponatime on August 30, 2014, 01:45:05 am
Last week I installed 0.4.7 and imported from my PTS wallet, and received BTSX from genesis block
I created my account, and was unable to register
When I go into my account, select my account, press register, then hit OK, nothing happens.
Ive tried rebooting, upgrading to 0.4.9, running as administator, and renaming my account still having the problem

Any suggestions how I can fix this so I'm able to register?

Maybe that account name is registered by someone else? Try registering a new account name.
Title: Re: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 01:46:47 am
I've tried making a few random account names, none of them will register
Title: Re: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 06:31:48 pm
If anyone can suggest some troubleshooting steps I'll be happy to try them
Title: Re: I have BTSX but still unable to register
Post by: onceuponatime on August 30, 2014, 06:35:17 pm
If anyone can suggest some troubleshooting steps I'll be happy to try them

It costs 0.5 btsx to register. Do you have at least that much in your wallet? If not, post here:  https://bitsharestalk.org/index.php?topic=6439.0
Title: Re: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 06:57:01 pm
Yes I have over 1000 BTSX in that wallet, really strange nothing happens when I push the OK button to register
Title: Re: I have BTSX but still unable to register
Post by: toast on August 30, 2014, 06:58:52 pm
it is a bug in the wallet, you can go to console and type

help wallet_account_register
Title: Re: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 08:33:40 pm
Still having issues
Is the fee supposed to be .1 or .5 ?  I tried it with .5 at first, it wasn't working, changed it to .1 after and it appeared to work (after doing a repair on database).  It went to pending status but eventually came back with Invalid transaction expiration

I tried from command line but also get an Invalid transaction expiration
Title: Re: I have BTSX but still unable to register
Post by: pingu on August 30, 2014, 09:49:10 pm
To eliminate my particular computer being the issue, I installed a fresh copy of Win7 on another computer, installed bitsharesX client, logged in fresh, closed out and copied over my original default wallet folder, and still it's messed up giving me Invalid transaction exp

Is there any way to refresh or reset my wallet while keeping the funds?
Title: Re: I have BTSX but still unable to register
Post by: xeroc on September 02, 2014, 04:33:27 pm
1) check that you are synced with the network: got to console blockchain_is_synced should return "true"
2) select a username that DOES not have a "." in it, and does not start or end with a "-" or a "_"

where are you funds (you said you have 1k BTSX) located .. are they in the account you want to register?
Whats the message the client gives you when you want to register the name?
How do you recognize that "it is not working?"
Title: Re: I have BTSX but still unable to register
Post by: pingu on September 03, 2014, 02:26:37 am
Ok I installed .4.10 and let everything update, appears the registration went through.
Blockchain is all synced and rolling along
Thanks for your help
Title: Re: I have BTSX but still unable to register
Post by: onceuponatime on September 03, 2014, 02:45:19 am
Ok I installed .4.10 and let everything update, appears the registration went through.
Blockchain is all synced and rolling along
Thanks for your help

YAY Pingu!!!  +5% +5% +5%