Can someone please help me. I have tried to withdraw my bts to my bitshares wallet from my BTER account the withdrawal has been sent from BTER but I don't see it in my Bitshares wallet. I am using version 0.9.1, all blocks are synced and my account is registered.

I wrote to BTer and they responded with the following:

Dear Sir:

f2047bcde3858394022a83573f7bc2e922632efc http://www.bitsharesblocks.com/blocks/block?id=3131603

ac7c1ea6c1889d403786b5b3addf71259027f24e http://www.bitsharesblocks.com/blocks/block?id=3131333

The transaction can be found in the block explorer,indicating the two transaction were sent successfully from us.

If you didn't receive it, you may ask the receiving side for help.

What can I do?

TIA