BitShares Forum

Main => Technical Support => Topic started by: nice on September 07, 2014, 12:25:47 am

Title: can't import backup file
Post by: nice on September 07, 2014, 12:25:47 am

i use Export Wallet to backup my wallet,but when i use Import Wallet to restore my wallet,it shows me a error:file not found(20019)

(http://i.imgur.com/kUBwg67.jpg)

Title: Re: can't import backup file
Post by: nice on September 07, 2014, 12:34:11 am

i have check the backup file using text editor and there is no extra comma at the end of the file

Title: Re: can't import backup file
Post by: Riverhead on September 07, 2014, 01:51:29 am

It's a file not found error. Are you sure you're giving the right path?

Title: Re: can't import backup file
Post by: nice on September 07, 2014, 02:00:48 am

do i need to put back the .json file in Program Files>BitSharesX>bin ?

Title: Re: can't import backup file
Post by: Riverhead on September 07, 2014, 02:06:07 am

From in the client go to File-> import wallet. Then navigate to wherever your backup json is

Title: Re: can't import backup file
Post by: nice on September 07, 2014, 02:10:44 am

it's done,i just put back the  .json file in Program Files>BitSharesX>bin.and everything is fine now,thank you for your help.

Title: Re: can't import backup file
Post by: xeroc on September 07, 2014, 09:11:03 am

This is odd .. the "import backup" should prompt for a dialog where you can simply select the file .. strange