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It just says lapsed, where it usually reads credited to account. I'm assuming lapsed is just a weird translation of delayed. I'll give it a little more time, and also, where would I submit a ticket?Thanks!
Quote from: lib on November 30, 2013, 10:49:20 pmQuote from: ehalvers on November 30, 2013, 09:18:35 pmThe Site down? I withdrew about 36 pts from there last night and the withdrawal was saying it was "lapsed". Not sure what that means but I haven't received any pts and now I can't log on to their site. If anyone knows where we could find any info on this it would be appreciated.The site is now in maintenance. It was said the update will take a few hours.So do you think my withdrawal will go through after the maintenance is completed? Thanks for the update, have almost a whole bitcoin in limbo now haha, little concerning.
Quote from: ehalvers on November 30, 2013, 09:18:35 pmThe Site down? I withdrew about 36 pts from there last night and the withdrawal was saying it was "lapsed". Not sure what that means but I haven't received any pts and now I can't log on to their site. If anyone knows where we could find any info on this it would be appreciated.The site is now in maintenance. It was said the update will take a few hours.
The Site down? I withdrew about 36 pts from there last night and the withdrawal was saying it was "lapsed". Not sure what that means but I haven't received any pts and now I can't log on to their site. If anyone knows where we could find any info on this it would be appreciated.
If anyone who has dealt with btc38 can help me, send me a message.
Quote from: wacked on November 23, 2013, 05:05:49 amGotcha!I'll add him, with the request that he is English support for the exchange and see what happens.Update:He excepted me as a contact.Wonderful! So you can collect and deliver the complaints to them to help the website to be better.
Gotcha!I'll add him, with the request that he is English support for the exchange and see what happens.Update:He excepted me as a contact.
Quote from: wacked on November 23, 2013, 04:37:46 amQuote from: lib on November 19, 2013, 12:20:38 pmHey guys, just back from work and sorry not to be able to answer quickly. Since there are more and more complaints here, I talked with the custom service of BTC38.com and ask them whether they have any English service right now.They give me the English Service QQ ID. 46514171If you don't familiar with the QQ. You can download it here(http://www.imqq.com/). It's the biggest instance messenger software used in China and developed by Tencent.lib,When I type that into QQ, it comes back with a user "Tame ", who is 27 years old (guy) and a group, "Lu Zhi Chao's group, would like to add on the increase".Is it one of those?Tame is who you want to contact, I think.Last time I talked with their customer service, they gave me this QQ, which did not displayed on the website.So I guess this QQ(46514171) is not an official one. It's just some employee's private using QQ and this guy can talk in English.
Quote from: lib on November 19, 2013, 12:20:38 pmHey guys, just back from work and sorry not to be able to answer quickly. Since there are more and more complaints here, I talked with the custom service of BTC38.com and ask them whether they have any English service right now.They give me the English Service QQ ID. 46514171If you don't familiar with the QQ. You can download it here(http://www.imqq.com/). It's the biggest instance messenger software used in China and developed by Tencent.lib,When I type that into QQ, it comes back with a user "Tame ", who is 27 years old (guy) and a group, "Lu Zhi Chao's group, would like to add on the increase".Is it one of those?
Hey guys, just back from work and sorry not to be able to answer quickly. Since there are more and more complaints here, I talked with the custom service of BTC38.com and ask them whether they have any English service right now.They give me the English Service QQ ID. 46514171If you don't familiar with the QQ. You can download it here(http://www.imqq.com/). It's the biggest instance messenger software used in China and developed by Tencent.
I have the same problem, all my BTC withdrawals were instant, until one that said successful, but never came. That was 2 days ago. I tried all manner of things and got no answer on any of the QQ support contacts. I now see the english qq account linked in this thread, so I'll give it a try. The missing withdraw does not show up in my transaction history, or of course my balance, but trade history shows how I obtained it. Very frustrating
Quote from: wacked on November 23, 2013, 03:53:32 amQuote from: lib on November 23, 2013, 03:28:17 amQuote from: wacked on November 23, 2013, 03:18:06 amHello, Does anyone know how I can sign-up for this site? I did the Google translate, but I'm missing the obvious sign-up and register page. If you have a URL, I would appreciate it.ThanksTop right corner of this page(http://www.btc38.com/trade.html?btc38_trade_coin_name=pts)."用QQ帐号登录" means "using QQ to login".So you need to download QQ Messenger(http://www.imqq.com/) and use it as you open id to login btc38.good luck Thanks,I went here: http://reg.imqq.com <- All English for International users, registered and have a QQ ID now, and installing messenger now, for possible chat issues in English, using the info you provided previously. =)Great!After install, just launch QQ with your own id. Then click on the button I post, you'll be asked whether allowing btc38 using your QQ id to login or not. Believe you can figure it out after that
Quote from: lib on November 23, 2013, 03:28:17 amQuote from: wacked on November 23, 2013, 03:18:06 amHello, Does anyone know how I can sign-up for this site? I did the Google translate, but I'm missing the obvious sign-up and register page. If you have a URL, I would appreciate it.ThanksTop right corner of this page(http://www.btc38.com/trade.html?btc38_trade_coin_name=pts)."用QQ帐号登录" means "using QQ to login".So you need to download QQ Messenger(http://www.imqq.com/) and use it as you open id to login btc38.good luck Thanks,I went here: http://reg.imqq.com <- All English for International users, registered and have a QQ ID now, and installing messenger now, for possible chat issues in English, using the info you provided previously. =)
Quote from: wacked on November 23, 2013, 03:18:06 amHello, Does anyone know how I can sign-up for this site? I did the Google translate, but I'm missing the obvious sign-up and register page. If you have a URL, I would appreciate it.ThanksTop right corner of this page(http://www.btc38.com/trade.html?btc38_trade_coin_name=pts)."用QQ帐号登录" means "using QQ to login".So you need to download QQ Messenger(http://www.imqq.com/) and use it as you open id to login btc38.good luck
Hello, Does anyone know how I can sign-up for this site? I did the Google translate, but I'm missing the obvious sign-up and register page. If you have a URL, I would appreciate it.Thanks
Quote from: wacked on November 23, 2013, 03:41:07 amI believe you. I'm more than willing to take the plunge. I just don't see any place to use QQ or login.Cant see this button?
I believe you. I'm more than willing to take the plunge. I just don't see any place to use QQ or login.
Quote from: xhor on November 19, 2013, 07:13:27 amQuote from: lib on November 19, 2013, 12:19:45 amGot it!Thanks~ Congratulations on the huge value rising of BTC I should have change my PTS to BTC too. But it's late I'm not worrying much about that, I'm expecting a big crash of BTC back to 400-500$; so sold some for CNY (at the crazy price of 6800 CNY, or about $1100) I see there still no confirm now I called to ask them for the situation and they suggest to wait for a while since there are lot of transactions in the past 24 hours maybe the Bitcoin traffic is too busy.
Quote from: lib on November 19, 2013, 12:19:45 amGot it!Thanks~ Congratulations on the huge value rising of BTC I should have change my PTS to BTC too. But it's late I'm not worrying much about that, I'm expecting a big crash of BTC back to 400-500$; so sold some for CNY (at the crazy price of 6800 CNY, or about $1100)
Got it!Thanks~ Congratulations on the huge value rising of BTC I should have change my PTS to BTC too. But it's late
Hello,Sorry lib but could you possibly help me too?I withdrew 2.4 litecoins yesterday, but they never arrived at my account, although they no longer appear in my current funds.My id is 4909, account name was bobbaThank you.
Quote from: lib on November 18, 2013, 01:57:22 pmQuote from: xhor on November 18, 2013, 01:34:38 pmQuote from: lib on November 18, 2013, 12:34:14 pmAnother call was made. Plz check your BTC account now.Since 1BTC is about $600, that's a lot of money. Thanks a lot!!!I'm seeing it arriving in the blockchain, so it's fixed Thanks again for your helpfullness, I've tipped for the community website, and would tip you too if you were willing Thank you very much. Really appreciate it. I built my tip PTS address PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgmTipped And now, since they sent without transaction fee, I'm waiting... https://blockchain.info/fr/tx/6af62cc6579f5f9e584efa716f35dd2648c5bfea6d156c60efaf56a6b719538a
Quote from: xhor on November 18, 2013, 01:34:38 pmQuote from: lib on November 18, 2013, 12:34:14 pmAnother call was made. Plz check your BTC account now.Since 1BTC is about $600, that's a lot of money. Thanks a lot!!!I'm seeing it arriving in the blockchain, so it's fixed Thanks again for your helpfullness, I've tipped for the community website, and would tip you too if you were willing Thank you very much. Really appreciate it. I built my tip PTS address PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm
Quote from: lib on November 18, 2013, 12:34:14 pmAnother call was made. Plz check your BTC account now.Since 1BTC is about $600, that's a lot of money. Thanks a lot!!!I'm seeing it arriving in the blockchain, so it's fixed Thanks again for your helpfullness, I've tipped for the community website, and would tip you too if you were willing
Another call was made. Plz check your BTC account now.Since 1BTC is about $600, that's a lot of money.
Welcome. Have you got your BTC back and PTS credited yet?If you like, you can tip any mount here(http://bitsharestalk.org/index.php?topic=727.0). That is help to build ProtoShares Website Community. Thanks
Quote from: lib on November 17, 2013, 03:16:41 amSure. I've made the phone call and they said they would solve it for you but it may need some time since they were flooded with complaints at the moment.Thanks a lot! Now let's hope this will corrected... If you were to expose some of your addresses, I would tip you a bit!
Sure. I've made the phone call and they said they would solve it for you but it may need some time since they were flooded with complaints at the moment.
Hello lib,I'd be very happy if you could help me as well!I had a outgoing ~1.5 BTC transaction at around 9am (16 nov 16h beijing time) that never actually happened (even though the website claimed so); and an incoming ~20 PTS transaction at around 10am (16 nov 17h beijing time) that wasn't credited.My btc38 ID is 3955.Thanks a lot!Xhor
Terens - if you'd like a site with customer support in English, try https://www.coingrounds.com/loginWe've got roughly the same volume, but with chat/support in English
Having problem again.42009 btc提款订单 0.030846 2013-11-16 14:25:05 已到账 0.030538Anyone else having problems withdrawing from the site or am I only one unlucky.
I have received BTC.Thank for your help lib. Really appreciate it.Post your BTC address for reward.
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.My nickname on site is qqptsqqYou will be rewarded for helping.This is the transaction that did not arrive.40717 btc提款订单 0.274107 2013-11-15 14:09:53 已到账 0.271366
Sent you ID number through PM.
here is screenshoot from btc38 site http://i.imgur.com/lFi4NP9.pngand link to my addresshttps://blockchain.info/address/15qFBVB2gjMfqefuQsob15U82iYjghVqoeThat would be great lib. You will be rewarded.