The balance is still not correct with my client. I run all the following commands suggested, any one can take a look? My balance only show 313.77209 BTS which is collect vested. I should have 9,042 BTS there.
 
>> wallet_account_list_public_keys hpm

[{
    "hex": "0229727c21ee94ebb01251268353eb43e8a4edf62c18f03346d3b75ca96580bab9",
    "native_pubkey": "BTS5Ck4qKbqgDn41uxkJSvyXaz4KTLtmyV3kyMunHv7HUuMiRBhcX",
    "native_address": "BTS4yR492id1xxvgq9Q2kSD9zGxA4bdTmZSK",
    "pts_normal_address": "Pti3s8jZWuapTEnTGQDT3DXs5Q634MZnxE",
    "pts_compressed_address": "Pf1hXvYVrSVaU8yoyADcD5rzvovqJG8ejE",
    "btc_normal_address": "1MnGj43RkodkexybtuZbtCHoq9fDJe8rCY",
    "btc_compressed_address": "185vPqrN6LYWfsAxbfZm44cwgZW1Vq1MQn"
  },{
    "hex": "0357a1e7152fd7396ab72abd650cc1fa4e89cad812a04ab82e9423d047cc996b14",
    "native_pubkey": "BTS7Vpyxo2o7CorEcCd4K376ibuczKvyKwUPBumscsLeje38Zd3eL",
    "native_address": "BTSHrHJoeTQfAqPTA2ik4t2K8HxxbHdRpnU6",
    "pts_normal_address": "PgdnJSUr52AbCo6fK9Khk29nupC4VgWfVh",
    "pts_compressed_address": "PrAsgx7TJ9fFAKuvLNvZNHefSw9r3mKt6C",
    "btc_normal_address": "19i1AMniJvDXQXHowefrazujfZmEkQKK1t",
    "btc_compressed_address": "1KF6YsRKY3iBN474xtGiDGQcCgj2FTzjJX"
  }
]

>> wallet_check_sharedrop

[{
    "original_address": "PYgpUhLjTgfEsVaW2N5oR9Gbgn9JxTai3r",
    "original_balance": 209029945
  },{
    "original_address": "PYgpUhLjTgfEsVaW2N5oR9Gbgn9JxTai3r",
    "original_balance": 45993186
  },{
    "original_address": "PYgpUhLjTgfEsVaW2N5oR9Gbgn9JxTai3r",
    "original_balance": 27889183
  }
]

>> wallet_collect_vested_balances hpm

20010 insufficient_funds: insufficient funds

    {"account_name":"hpm"}
    bitshares  wallet.cpp:2098 bts::wallet::wallet::collect_withdraw_types

    {"account_name":"hpm","sign":true}
    bitshares  wallet.cpp:2141 bts::wallet::wallet::collect_withdraw_types

    {}
    bitshares  common_api_client.cpp:6120 bts::rpc_stubs::common_api_client::wallet_collect_vested_balances

    {"command":"wallet_collect_vested_balances"}
    bitshares  cli.cpp:629 bts::cli::detail::cli_impl::execute_command


>> getinfo

{
  "blockchain_head_block_num": 1648402,
  "blockchain_head_block_age": "6 seconds old",
  "blockchain_head_block_timestamp": "2015-01-29T07:11:10",
  "blockchain_average_delegate_participation": "94.39 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,499,076,931.43951 BTS",
  "blockchain_blocks_left_in_round": 19,
  "blockchain_next_round_time": "at least 3 minutes in the future",
  "blockchain_next_round_timestamp": "2015-01-29T07:14:20",
  "blockchain_random_seed": "24d216f7556cdbc17bcd81a6bd10878cbfa9030c",
  "client_data_dir": "C:/Users/hupm1/AppData/Roaming/BitShares",
  "client_version": "v0.5.3",
  "network_num_connections": 20,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": null,
  "ntp_time_error": null,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2015-02-09T20:39:35",
  "wallet_last_scanned_block_timestamp": "2015-01-29T07:11:10",
  "wallet_scan_progress": "100.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}

I have installed client 0.5.3 recently and reimport my wallet backup. I am able to see my balance after I import my wallet backup (means cannot see it before import and after installation of 0.5.3).

However, after I type the following command I get an exception:

>> wallet_account_list_public_keys hpm

10 assert_exception: Assert Exception
my->is_unique_account(account_name):
    {}
    bitshares  wallet.cpp:3941 bts::wallet::wallet::get_owner_public_key

    {"account_name":"hpm"}
    bitshares  wallet.cpp:3958 bts::wallet::wallet::get_owner_public_key

    {}
    bitshares  common_api_client.cpp:5199 bts::rpc_stubs::common_api_client::wallet_account_list_public_keys

    {"command":"wallet_account_list_public_keys"}
    bitshares  cli.cpp:629 bts::cli::detail::cli_impl::execute_command


Here is my info
>> getinfo

{
  "blockchain_head_block_num": 1621018,
  "blockchain_head_block_age": "4 seconds old",
  "blockchain_head_block_timestamp": "2015-01-26T02:55:00",
  "blockchain_average_delegate_participation": "100.00 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,498,675,010.54306 BTS",
  "blockchain_blocks_left_in_round": 32,
  "blockchain_next_round_time": "at least 5 minutes in the future",
  "blockchain_next_round_timestamp": "2015-01-26T03:00:20",
  "blockchain_random_seed": "70e002f44e2d6edb657907010393e7bf12aa708a",
  "client_data_dir": "C:/Users/hupm1/AppData/Roaming/BitShares",
  "client_version": "v0.5.3",
  "network_num_connections": 19,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": "2015-01-26T02:55:04",
  "ntp_time_error": -0.044019000000000003,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2015-02-06T16:36:02",
  "wallet_last_scanned_block_timestamp": "2014-07-22T15:08:00",
  "wallet_scan_progress": "11.73 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}

Any one can help to look at the exception? What's wrong with my account? I have PTS account before Feb 2014.

--resync-blockchain is a flag.
It's used as an option when calling the Bitshares executable.

For example, on linux:

Code: [Select]

./bitshares_client --resync-blockchain
Also, 0.4.27.1 is not the latest release:
https://github.com/BitShares/bitshares/releases

I have read the release note of 0.4.27.2 and it said there is no hot fix except some GUI changes.
I am using windows, so after I manually type the command you instructed, I was stuck there, have no idea what to do.

Quote from: pc on January 05, 2015, 10:18:29 am

Quote from: Peiming on January 05, 2015, 04:55:10 am

The balance is still 0 after a rescan. However, I noticed the following error notification:

signature is not canonical

You are either using an old client version, or you are on an old fork of the chain. Upgrade your client and re-sync.

Yep. ^^
After upgrading, re-sync by running the software with the

Code: [Select]

--resync-blockchainFlag.

My BitShares client version is 0.4.27.1. I have just downloaded the Bitshares client few days ago and when checkUpdate, it says no new update.
I have also tried the command and it says invalid:

>> resync-blockchain

Error: invalid command "resync-blockchain"
>> --resync-blockchain

Error: invalid command "--resync-blockchain"

I encountered the same issue. I have some PTS in my BitShare-PTS wallet long long ago. I have installed Bitshares v0.4.27.1, and try to import BitShare-PTS wallet.

This is my transaction information:
GENESIS ->  BTS5gLc1wFcBx7ZA1fau31mxCmKDTtq6cpcK3vW9XdWDJ1bzW3PFu
claim PYgpUhLjTgfEsVaW2N5oR9Gbgn9JxTai3r
9,042.56427 BTS
0.00 BTS   2014/7/19 GMT+8 11:18:40AM

Why my balance is 0?

My public key is BTS7Vpyxo2o7CorEcCd4K376ibuczKvyKwUPBumscsLeje38Zd3eL