I mentioned this elsewhere but moderated chat channels available in the client could help with this. Much like they do at Poloniex there are always people hanging out in chat who might be able to help but ultimately there is a mod who is knowledgeable and trust worthy that can answer questions, if not they can direct you to email support ticket system.
The chat could operate with a UIA token to message so a mod would have blacklisting privileges(like a ban hammer). And signing up through OpenLedger you might get 1000 OPENCHAT.PTS worth 1000 messages. Chat would be very cheap to encourage people to use it and mod would be paid either through an arrangement with the UIA issuer (OpenLedger in this example) or paid in OPENCHAT.PTS which he could sell back to users.
You could use the same function for private channels where maybe a dev owns the token and charges $1 per message per minute or something. Anyone could start a channel I suppose and earn a reputation.
I am all for this kind of a system, and I am ready to add the asset Qbits as the form of payment in the way presented above. It wont be long before we have Qora added one way or the other, in the meantime this asset of 100 million has been issued simply to support activities like this.
By the end of month, 1000 Qbits will be sent to each user registereing through the faucet, and a market will be set up for it to be exchanged to bts, on the base of the day's rate of qora, as it is backed by the value of qora 1:1, however with the slight touch added that all referral fees connected to future signup's where qbits account is included as referral link will be added to the value of Qbits as well, giving it some extra incentive to work with Qora and its fetures in a more organized way inside bitcoin community as well.
20 million of this amount is planned to be offered to browniedist as well for future appreciation of brownie holders for their work which could well be supporting a live help desk like mentioned as well