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Main => Technical Support => Topic started by: roberto-1994 on February 08, 2018, 08:19:14 pm

Title: Help, I lost part of my BTWT amount
Post by: roberto-1994 on February 08, 2018, 08:19:14 pm

I have a problem.
I'm am new on Bitshares.

I have bought 0.0001 BTWT the day 2018-01-30. The transition was registered in the Block Number : #23969487. it was all right.



Yesterday I controlled my BTWT balance and it was only 0,0002 BTWT: so, 0,0008 BTWT are disappeared!!!

I checked the history of my transactions several times with the aim of understanding if I had accidentally made some incorrect transactions, but I haven't transferred any BTWT.

So, were are my 0,0008 BTWT???

I thank everyone for their help and I apologize for my English.

Title: Re: Help, I lost part of my BTWT amount
Post by: Chris4210 on February 18, 2018, 01:32:13 pm

Hi Roberto,
welcome to BitShares. The BTWT are not lost, you rather paid small fee for your purchase. The BTWT is a UIA with a market fee of 0.2% per trade. You can find the information here http://cryptofresh.com/a/BTWTY . For example, if you buy 100 Token of an asset you pay 0.2% in fees and just get 99.80 Tokens.

Please also consider that BTWT has 5 Decimal points 5 (0.00001). So it could be that your remaining amount is to small and maybe not displayed in your wallet.

Try to buy a bit more the next time and see how it goes.

Cheers Chris

Title: Re: Help, I lost part of my BTWT amount
Post by: oxarbitrage on February 18, 2018, 03:40:59 pm

https://github.com/bitshares/bitshares-ui/issues/1161