BitShares Forum

Main => Technical Support => Topic started by: optictopic on March 17, 2015, 05:38:41 pm

Title: Bitshares client problems
Post by: optictopic on March 17, 2015, 05:38:41 pm

After opening the client today and waiting for 10 minutes while nearly 3 weeks of blocks synced I was concerned that all my history in the client had disappeared.  I then tried to make a transaction sending a small amount to Poloniex but nothing would happen when I hit the send button.  I was about to erase the bitshares client from my computer and re-download it.  I decided to reopen bitshares to take some screenshots of anything that might help debug it.  After reopening the client the history reappeared so I decided to try sending that transaction again, this time everything seemed to work but over an hour later Poloniex has not indicated a receiving of any btsx.   Last time I sent btsx to Poloniex from my client I had to wait nearly 2 weeks until they manually deposited the btsx.   I attached a screenshot of the transaction to Poloniex.  I'll now try bter.  Is it recommended to simply avoid using poloniex?

Title: Re: Bitshares client problems
Post by: vikram on March 17, 2015, 05:39:08 pm

Probably contact Poloniex first to see if it is a problem on their end.

Title: Re: Bitshares client problems
Post by: karnal on March 17, 2015, 05:52:27 pm

Had the same issue with them last week. It was swiftly solved after contacting support.