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Technical Support / Re: Backup Import on web wallet... stuck on Loading balance claims…
« on: November 09, 2015, 11:30:50 pm »If refreshing your browser doesn't help, I suppose you either cleared your browser case and you will need to restore a backup or you imported your keys in a diferent web wallet than that you are using now.
eg
https://bitshares.openledger.info/#/create-account
https://bitshares.org/wallet/#/create-account
If I understand correctly you can restore your backup but you are stuck in the "Loading balance claim" screen for hours and this is a little weird because you don't seem to have too many keys(I suppose your .bin backup is only some tens KB at most).
In one of my accounts I thought I had properly imported my keys but something was not right, every time I clicked in "Wallet management" I was stuck too in the "Loading balance claims" problem was fixed when I reimported my keys from 0.9.3c in the test wallet of this thread https://bitsharestalk.org/index.php/topic,19557.0.html, I suppose it wouldn't hurt to try to reimport your keys in the main wallet https://bitshares.org/wallet/#/create-account If you do so, create some new backups and keep the old ones too, I can't hink of anything else to help.
Reimporting my keys to the main wallet worked. Thanks!
I also tested transferring to another account which went through fast. A second transaction is taking forever but keeping my fingers crossed. I appreciate your help.