BitShares Forum

Main => Technical Support => Topic started by: mdj on May 04, 2017, 11:28:12 am

Title: openledger unknown account
Post by: mdj on May 04, 2017, 11:28:12 am
Whenever I try to login or send funds it just says "unknownaccount" everywhere. Any idea what is going wrong?
Title: Re: openledger unknown account
Post by: svk on May 04, 2017, 12:48:22 pm
"Unknown account" means that account does not exist on the blockchain, so you're most likely using the wrong account name. It could also mean you've connected to the testnet, but that seems unlikely.
Title: Re: openledger unknown account
Post by: mf-tzo on May 04, 2017, 01:03:18 pm
it happened to me sometimes. Try to "reload" or use another API.
 
Title: Re: openledger unknown account
Post by: mdj on May 23, 2017, 02:00:54 pm
happens more often than not, have tried 10 different APIs but it still keeps happening. After like 20 goes it eventually works...
Edit: To help anyone still struggling with a similar issue, it was down to having too many accounts. I was able to load up the account page, inspect element and wait for js to load full account list, clicked on keys, exported the private keys for the accounts I cared about and then imported them manually into a new wallet and it works fine now.