BitShares Forum

Main => Technical Support => Topic started by: krish on June 17, 2016, 05:11:59 am

Title: My bitshres.openledger.info password is not working
Post by: krish on June 17, 2016, 05:11:59 am

I have an account in

http://bitshares.openledger.info

Recently I gave permission to someone for trading. At that time by mistake I removed the existing key there, but not published it. Again I went to Permissions-Active permissions and that key was there. I added the name I wanted to give permission. At that time I didn't watch, but later when I watched, I found that under the public key under MEMO KEY is "Not a valid public key".

After that my password is not working. Even though I am using the correct password, it says incorrect password. Even CREATE BACKUP Tab (under WALLET MANAGEMENT CONSOLE) is not working. So the last I downloaded the BACKUP FILE is on 7th June, 2016.

As of now I am in a logged in position in OPEN LEDGER. But I can't open my wallet lock or transfer or send from my OPEN LEDGER account.

What should I do?

Title: Re: My bitshres.openledger.info password is not working
Post by: bitsharesbrazil on June 17, 2016, 05:20:00 am

@xeroc

Title: Re: My bitshres.openledger.info password is not working
Post by: xeroc on June 17, 2016, 10:32:19 am

what's your account name?