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Main => Technical Support => Topic started by: CLains on February 01, 2015, 06:54:58 pm

Title: Adobe plugin incompatible with Macwallet?
Post by: CLains on February 01, 2015, 06:54:58 pm
Can we help Bruno  (https://www.facebook.com/groups/459085124197658/622681577838011/?notif_t=group_comment)with this problem?

Quote from: Bruno Proença
for curiosity sake I tried to install the wallet until..... So I have to uninstall an native plugin from adobe (that's the engine for all my work as a designer) to be able to do the full install?... -> QUIT and forget, get me back when this doesn't happen anymore // PS: MacWallet

(https://scontent-b-fra.xx.fbcdn.net/hphotos-xpf1/t31.0-8/10974234_1014364071910619_2394155376667224223_o.jpg)
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: robrigo on February 01, 2015, 07:00:46 pm
Pretty sure that's cruft that isn't necessary for Photoshop to work... so he should be fine moving that file.
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: CLains on February 01, 2015, 07:48:55 pm
Told him, but he's not willing to do that, and I guess we can't expect this of people. Is it a security issue?
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: sschechter on February 01, 2015, 08:41:51 pm
I guess we can't expect this of people.

Correct.  Expect nothing from people because that's likely what they'll give you
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: vikram on February 01, 2015, 10:33:27 pm
We don't know how to fix this, as Qt WebKit on Mac seems to always load all system plugins. We want to upgrade to Qt WebEngine, but nobody has tried yet.
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: cass on February 02, 2015, 10:33:57 am
I just deleted plugin form application support / etc. - no problems then.

I'm using complete Adobe suite so all possible application - until now I didn't notice any issues due plugin deletion ...
Title: Re: Adobe plugin incompatible with Macwallet?
Post by: CLains on February 02, 2015, 03:20:10 pm
Thanks for all the replies, it is difficult to provide customer support on face while still saving face.  :-\

Judging by the power a single person has these days to affect image negatively it might be good in the future to have (Delegate) fund so that we can give a small gift like a bitUSD coupon to customers who have had a bad experience.