BitShares Forum

Main => Technical Support => Topic started by: ibis48 on January 11, 2015, 06:05:36 pm

Title: Bitshares application won't start on Mac
Post by: ibis48 on January 11, 2015, 06:05:36 pm

I am a newby, but very old and therefore very stupid.
I am trying to initiate and register a bitshares account.
I have downloaded the latest BitShares  (dmg) release (from GitHub) to my mac and placed it in in applications.
When I go to start it a small window comes up to tell me that it "quit unexpectedly" Have done this repeatedly.
A report comes up with some code that is waaaay beyond my addled brain.
Can someone help?

Title: Re: Bitshares application won't start on Mac
Post by: islandking on January 11, 2015, 07:21:36 pm

I am getting the same error on my iMac. It just quits and sends a long error message.

Title: Re: Bitshares application won't start on Mac
Post by: blahblah7up on January 12, 2015, 01:21:40 pm

Quote from: ibis48 on January 11, 2015, 06:05:36 pm

I am a newby, but very old and therefore very stupid.
I am trying to initiate and register a bitshares account.
I have downloaded the latest BitShares  (dmg) release (from GitHub) to my mac and placed it in in applications.
When I go to start it a small window comes up to tell me that it "quit unexpectedly" Have done this repeatedly.
A report comes up with some code that is waaaay beyond my addled brain.
Can someone help?

This may depend on the version of your operating system.  In my experience, versions of OSX 10.6.8 and earlier are not compatible.

Title: Re: Bitshares application won't start on Mac
Post by: ibis48 on January 18, 2015, 07:40:22 pm

my OS is 10.7.5 Do you have any solutions?

Or is there going to be another release shortly?
Thanks.

Title: Re: Bitshares application won't start on Mac
Post by: vikram on January 19, 2015, 02:13:26 am

Can you post the whole error message/code here?

Title: Re: Bitshares application won't start on Mac
Post by: ibis48 on January 20, 2015, 03:25:48 am

No, I cannot post the entire error message. I will not copy to my clipboard.
Is there a portion that give a clue?

Title: Re: Bitshares application won't start on Mac
Post by: toast on January 20, 2015, 04:14:19 am

Do you have the most recent version?  https://github.com/BitShares/bitshares/releases/tag/bts%2F0.5.1

Title: Re: Bitshares application won't start on Mac
Post by: ibis48 on January 20, 2015, 01:21:45 pm

just downloaded the latest version and....same thing, won't open.
the first two lines of the report say:
Exception Type:    EXC_BAD_ACCESS   (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS  at 0x00007fff5fc01028

any clues???

Title: Re: Bitshares application won't start on Mac
Post by: toast on January 20, 2015, 04:41:40 pm

Can you post more of the error? Take a screenshot if you can't copy it

Title: Re: Bitshares application won't start on Mac
Post by: ibis48 on January 20, 2015, 11:37:46 pm

@ toast
% aRrGfuFf#!!!

I can take a screenshot but it will not paste or copy here.
I will work on it some more.

I do appreciate your help.

Title: Re: Bitshares application won't start on Mac
Post by: vegolino on January 21, 2015, 06:47:05 pm

Hi ibis48,

I don't know if this is going to be of any help, but check System Preference - Security & Privacy - General - Allow applications downloaded from - Anywhere.
Please ignore if it is not helpful.

Aloha  :)

Title: Re: Bitshares application won't start on Mac
Post by: vikram on January 21, 2015, 08:01:17 pm

Quote from: ibis48 on January 20, 2015, 11:37:46 pm

@ toast
% aRrGfuFf#!!!

I can take a screenshot but it will not paste or copy here.
I will work on it some more.

I do appreciate your help.

You can paste a screenshot here: http://snag.gy/ and then give us the link here.

Title: Re: Bitshares application won't start on Mac
Post by: Yuzu on January 23, 2015, 06:26:13 pm

Did you ever get it to work?  Mine is at 96d and gaining rather than counting down time.  Frustrating.

Title: Re: Bitshares application won't start on Mac
Post by: Rune on January 24, 2015, 07:56:44 pm

Quote from: Yuzu on January 23, 2015, 06:26:13 pm

Did you ever get it to work?  Mine is at 96d and gaining rather than counting down time.  Frustrating.

This could just be a GUI issue. Try to go to the console and type in 'getinfo', then wait a few mins and type 'getinfo' again. Check if the block number is increasing.

Title: Re: Bitshares application won't start on Mac
Post by: jz831 on January 27, 2015, 05:30:37 am

I too had this issue, but it was resolved by updating to the newest client on this release page:

https://github.com/BitShares/bitshares/releases/ (https://github.com/BitShares/bitshares/releases/)

Some links on this forum, and on Bitshares.org are stale, and point to out of date versions, which was the issue I faced.  Running the newest client allowed for Registering of names/accounts and all features.