BitShares Forum

Main => Technical Support => Topic started by: yasser82 on February 23, 2014, 10:32:46 am

Title: problem
Post by: yasser82 on February 23, 2014, 10:32:46 am

hi
I download pts wallet a few days ago.when I run program my name coin wallet was open too.and when my pts wallet was synchroning with network ,I send my pts from bter to wallet.and while not complete I clos wallet.then later I try many times to open my wallet.but every time this error accured:
the block can not load.now what must I do?
thanks

Title: Re: problem
Post by: barwizi on February 23, 2014, 10:57:01 am

try deleting evrything except your wallet.dat

Title: Re: problem
Post by: cass on February 23, 2014, 04:41:49 pm

if you're using win you'll find those files in

%APPDATA%/Roaming/

you can rename this folder and keep it as backup or jsut like barwizi mentioned before, delete all files in there EXCEPT  - wallet.dat

if you don'T see this folder you must activate option to see hidden folders in your options settings of windows

Title: Re: problem
Post by: yasser82 on February 25, 2014, 08:59:59 am

thanks guys
my wallet is up now.but the sync with network takes along
how long should take normally?

Title: Re: problem
Post by: barwizi on February 25, 2014, 09:03:21 am

Quote from: yasser82 on February 25, 2014, 08:59:59 am

thanks guys
my wallet is up now.but the sync with network takes along
how long should take normally?

with high bandwidth it should take less than twenty minutes from start