BitShares Forum
Main => Technical Support => Topic started by: montalbeats on August 23, 2014, 01:08:37 am
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Help!
I bought some BTSX in Poloniex and when I was withdrawing my funds from Poloniex I wrote my Account Key where it says address and clicked ok.
Was I supposed to write my Account Key there or my Account name?.. I don't see any BTSX in my wallet or in Poloniex either. Did I screw this up?
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i haven't used poloniex yet, but at bter you need a registered account name to make a withdrawal. i suggest you open a support ticket at poloniex and get this sorted put asap.
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Thanks for the quick response. I already fixed the problem.
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how did you do that I did the same thing instead of putting account name i put my wallet adress... thanks