BitShares Forum

Main => Technical Support => Topic started by: Black Arrow on August 26, 2014, 01:08:44 am

Title: BitsharesX wallet Not Connected
Post by: Black Arrow on August 26, 2014, 01:08:44 am
I am using version 4.7 of the bitshares-x wallet on Windows 7, and managed to add an account and get it registered.  But now, when I start the program I get a message at the bottom right hand corner of the screen that says "Not Connected". The status bar says: RPC Server Error: In method wallet_get_info: Key not found (6).  How can I recover from this?
Title: Re: BitsharesX wallet Not Connected
Post by: yellowecho on August 26, 2014, 04:06:29 am
I'm was getting a "Not Connected" for .dmg after the most recent update but waited for 20 minutes or so and it eventually connected.  Are there nodes we need to add or something?
Title: Re: BitsharesX wallet Not Connected
Post by: onceuponatime on August 26, 2014, 08:56:26 pm
I'm was getting a "Not Connected" for .dmg after the most recent update but waited for 20 minutes or so and it eventually connected.  Are there nodes we need to add or something?

I would like to know if there are nodes we can add also.

Could someone please answer this?
Title: Re: BitsharesX wallet Not Connected
Post by: speedy on August 26, 2014, 09:03:10 pm
Im getting this issue as well, although Im on 0.4.8 with Linux.

Edit: Ok never mind its syncing for me now. My connection was just a bit slow.
Title: Re: BitsharesX wallet Not Connected
Post by: Sharpless512 on August 27, 2014, 09:56:32 am
Having the same problem
Title: Re: BitsharesX wallet Not Connected
Post by: xeroc on August 27, 2014, 05:16:11 pm
Go to the console and type "getinfo"
it will probably tell you that the last block seen "blockchain_head_block_age" was less then 10 secs ago .. that does mean you wallet is perfectly synced and you fell for a bug in the GUI ;-)
Title: Re: BitsharesX wallet Not Connected
Post by: Black Arrow on August 28, 2014, 03:04:23 am
I have upgraded to version 4.8 but an still getting a similar problem. It still says "Not Connected" on the bottom right corner of the screen, and the error message says: RPC Server Error: In block_chaiin_list_assets: Assert Exception (10).
If I type getinfo iin the console it says:

10 assert_exception: Assert Exception
is_open(): Database is not open!

Please let me know if you have any suggestions.
Title: Re: BitsharesX wallet Not Connected
Post by: CoinHoarder on August 28, 2014, 04:38:51 am
This is going to pretty much be my answer to all problems... lol.... because it has fixed all problems I've had thus far, including the one you are describing.

See this: https://bitsharestalk.org/index.php?topic=7768.0

Backup wallets using all 3 methods, then skip to step 2 under the troubleshooting procedures section. That should do the trick.
Title: Re: BitsharesX wallet Not Connected
Post by: xeroc on August 28, 2014, 06:36:52 am
.... and there now is a version 0.4.9 that fixes ALOT of this ugly bugs
Title: Re: BitsharesX wallet Not Connected
Post by: liondani on August 28, 2014, 07:56:57 am
.... and there now is a version 0.4.9 that fixes ALOT of this ugly bugs

(http://images.tibiabr.com/hotnews/2014-05-14-061708-013.jpg)
Title: Re: BitsharesX wallet Not Connected
Post by: GordonS on August 28, 2014, 11:55:53 am
.... and there now is a version 0.4.9 that fixes ALOT of this ugly bugs

I've got the same 'Not connected' status with an RPC error after upgrading to 0.4.9, and getinfo reports head block age is 48 hours old...
Title: Re: BitsharesX wallet Not Connected
Post by: stuartcharles on August 28, 2014, 01:16:41 pm
.... and there now is a version 0.4.9 that fixes ALOT of this ugly bugs

I've got the same 'Not connected' status with an RPC error after upgrading to 0.4.9, and getinfo reports head block age is 48 hours old...

same here but 47 hours old, using windows 7
Title: Re: BitsharesX wallet Not Connected
Post by: temudjin on August 28, 2014, 05:14:21 pm
I just installed 4.9 on Windows 8 and restored my wallet, but I am also perpetually "Not connected"

Here's my getinfo output:

> getinfo

{
  "blockchain_head_block_num": 321977,
  "blockchain_head_block_age": "51 hours old",
  "blockchain_head_block_timestamp": "2014-08-26T14:16:40",
  "blockchain_average_delegate_participation": "0.55 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_accumulated_fees": "165,130.24441 BTSX",
  "blockchain_delegate_pay_rate": "1.36516 BTSX",
  "blockchain_share_supply": "1,999,935,452.70804 BTSX",
  "blockchain_blocks_left_in_round": 11,
  "blockchain_next_round_time": "at least 2 minutes in the future",
  "blockchain_next_round_timestamp": "2014-08-28T17:09:20",
  "blockchain_random_seed": "a728665aa43b77b4a2dee68fd3085a51cb00005e",
  "client_data_dir": "C:/Users/fergie/AppData/Roaming/BitShares X",
  "client_version": "0.4.9",
  "network_num_connections": 0,
  "network_num_connections_max": 100,
  "ntp_time": "2014-08-28T17:07:36",
  "ntp_time_error": 52.795907999999997,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-09-09T06:49:37",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "100.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}
Title: Same for me
Post by: slacking on August 28, 2014, 06:12:29 pm
edit: looks like 4.9a fixed my issues   :)


Wallet 4.9, Windows 8.1, won't connect to network

{
  "blockchain_head_block_num": 321978,
  "blockchain_head_block_age": "52 hours old",
  "blockchain_head_block_timestamp": "2014-08-26T14:16:50",
  "blockchain_average_delegate_participation": "0.54 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_accumulated_fees": "165,130.24441 BTSX",
  "blockchain_delegate_pay_rate": "1.36516 BTSX",
  "blockchain_share_supply": "1,999,935,452.70804 BTSX",
  "blockchain_blocks_left_in_round": 10,
  "blockchain_next_round_time": "at least 2 minutes in the future",
  "blockchain_next_round_timestamp": "2014-08-28T18:12:20",
  "blockchain_random_seed": "a728665aa43b77b4a2dee68fd3085a51cb00005e",
  "client_data_dir": "C:/Users/shane/AppData/Roaming/BITSHA~2",
  "client_version": "0.4.9",
  "network_num_connections": 0,
  "network_num_connections_max": 100,
  "ntp_time": "2014-08-28T18:10:44",
  "ntp_time_error": 2.701765,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-09-09T07:52:39",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "? %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}
Title: Re: BitsharesX wallet Not Connected
Post by: temudjin on August 28, 2014, 06:19:00 pm

Check this:

Quote
So users on windows, please download the new BitSharesX-0.4.9-a.exe version.

https://github.com/dacsunlimited/bitsharesx/releases/download/0.4.9/BitSharesX-0.4.9-a.exe

with the updated client, after a couple restarts the blockchain is updating so far.

If this stalls out again I'm going back here to try option 2:
https://bitsharestalk.org/index.php?topic=7768.0

Title: Re: BitsharesX wallet Not Connected
Post by: jann on August 30, 2014, 01:21:00 am
Hi
I have got the Not Connected issue.
Every time I restart the client, it shows that it has processed one more block. Then it shows as Not Connected.
I have tried installing 0.4.9-a
I have tried option 2 and 3 in the troubleshooting in https://bitsharestalk.org/index.php?topic=7768.0
Still the same.
I am using Windows 7 Professional, 64 bit, Service Pack 1 (haven't installed updates for a long while tho)
My account is not showing as registered and I have not yet transferred any BTSX to my wallet. 

Any ideas please?

I guess I could always restart the client another 321971 times until it catches up (only joking!!!!)
Title: Re: BitsharesX wallet Not Connected
Post by: onceuponatime on August 30, 2014, 01:47:24 am
I'm just guessing, but perhaps adding some nodes would help?

network_add_node "107.170.211.129:1700" add
network_add_node "80.240.133.79:1776" add
network_add_node "188.226.195.137:60696" add
network_add_node "76.74.170.79:54200" add
network_add_node "176.9.234.166:1700" add
network_add_node "180.153.142.120:1777" add
network_add_node "162.243.220.142:1777" add
network_add_node "84.238.140.192:42577" add
network_add_node "5.101.106.138:1778" add
network_add_node "69.164.192.144:1700" add
Title: Re: BitsharesX wallet Not Connected
Post by: jann on August 30, 2014, 03:17:05 am
No, adding nodes didn't help
By the way, it successfully synched the first 36 days. It is now stuck on synching from 3d 12hs