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Main => Technical Support => Topic started by: jonasjia on April 17, 2015, 02:51:56 am

Title: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 02:51:56 am
my user id is bearssuit,i registered the asset "bearssuit" in 2014.8.19,but after i upgrade bitshares wallet to 8,bearssuit asset info in column "my asset" disappear! when i click hot link to bearssuit asset in market,i received a warning "account name(20017) invalid account name!"
what should i do to find my asset back? pls help me!
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 09:29:43 am
 :'( need help!
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 09:32:12 am
1) Make a backup (from the menu bar)
2) Recover your account from the previous backup
3) Make sure you see the account name of the issuer in the list of your registered accounts (i.e. 'wallet_list_my_accounts' in the console)
4) Type 'rescan' in the console (in the advanced settings)
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 09:40:35 am
hello xeroc,
thx for reply,when i followed your step 3,i can see the list of all my accounts include the name of missing asset owner,
but after type "rescan",console says "OK" and scanning progress started very slowly,i remember transcation scanning had finished before,would it helpful?
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 09:42:30 am
hello xeroc,
thx for reply,when i followed your step 3,i can see the list of all my accounts include the name of missing asset owner,
but after type "rescan",console says "OK" and scanning progress started very slowly,i remember transcation scanning had finished before,would it helpful?

and i havn't previous backup...
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 09:49:48 am
the rescan usually takes some time to reprocess the whole blockchain.
you can get the status from 'getinfo' .. is says "wallet_scan_progress" somewhere
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 09:50:23 am
hello xeroc,
thx for reply,when i followed your step 3,i can see the list of all my accounts include the name of missing asset owner,
but after type "rescan",console says "OK" and scanning progress started very slowly,i remember transcation scanning had finished before,would it helpful?

and i havn't previous backup...
as long as you see the account of the issuer (and it is registered) you should be ok
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 09:56:27 am
alright,i'm waiting the progress reach to 100%..,hope it work!
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 02:31:35 pm
alright,i'm waiting the progress reach to 100%..,hope it work!

still nothing on "my bit asset"tab,help!
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 02:44:38 pm
what's the name of the asset?
please paste the output of "wallet_list_my_accounts" .. in particular your register account there ..
Title: Re: help! i can't see my asset after upgrade!
Post by: betax on April 17, 2015, 02:58:27 pm
The UI is not displaying your created assets, but they are in the blockchain. To test it go to the console and issue some asset to yourself. I had the same issue :)
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 02:59:34 pm
The UI is not displaying your created assets, but they are in the blockchain. To test it go to the console and issue some asset to yourself. I had the same issue :)
I also just realized that there is not CLI command to list assets you have created ..  :o

https://github.com/BitShares/bitshares/issues/1505
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 03:03:55 pm
The UI is not displaying your created assets, but they are in the blockchain. To test it go to the console and issue some asset to yourself. I had the same issue :)

you mean the function is not finish yet? all assets won't display in any wallet?
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 03:06:06 pm
The UI is not displaying your created assets, but they are in the blockchain. To test it go to the console and issue some asset to yourself. I had the same issue :)

you mean the function is not finish yet? all assets won't display in any wallet?
nop .. the wallet will just not tell you which assets are YOURS
Title: Re: help! i can't see my asset after upgrade!
Post by: jonasjia on April 17, 2015, 03:09:37 pm
confused, so just wait for another upgrade?
Title: Re: help! i can't see my asset after upgrade!
Post by: xeroc on April 17, 2015, 03:14:53 pm
confused, so just wait for another upgrade?
why? you can use your asset right away .. the GUI just lacks that ability currently ..
familiarize yourself with the console (in the advanced tab) -- which you should already have done if you created an asset -- .. and issue some shares to yourself .. then you can do with them what ever you want .. sell .. burn .. let them stick around ..