BitShares Forum

Main => Technical Support => Topic started by: cc5985 on October 23, 2014, 01:56:58 pm

Title: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: cc5985 on October 23, 2014, 01:56:58 pm
I am a big btsx fan from China, and some time ago, I bought some btsx and deposited into my wallet.

The price fluctuation didn't shake any of my faith in btsx, I kept it in my wallet and just tried some built-in market tradings several times, in which I didn't short BITUSD, but only buy and sell btsx.

However, I haven't used the wallet for over a month. And this time, when I opened the wallet, only to find the balance was 0!

The balance was 0!

Sincerely waiting for your reply, any help would be greatly appreciated!!!
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: xeroc on October 23, 2014, 01:58:57 pm
It's surely just a glitch ..
nothing is lost AS LONG as you keep a backup of your wallet ..

1) you have latest version installed?
2) you see some transactions?
3) you see your accounts?
4) whats you Operating system?
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: bitmeat on October 23, 2014, 02:01:05 pm
Has it synced all the blocks? Perhaps it was still updating. But yeah the wallet UI is flaky.
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: cc5985 on October 24, 2014, 01:14:48 am
Quote from: xeroc on October 23, 2014, 01:58:57 pm
It's surely just a glitch ..
nothing is lost AS LONG as you keep a backup of your wallet ..

1) you have latest version installed?
2) you see some transactions?
3) you see your accounts?
4) whats you Operating system?

1. I installed 4.2.0
2. no, the transactions I saw were all made by myself
3. of all accounts I have, there is only one account which has a balance of 1 btsx :'(
4. my os is xp
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: cc5985 on October 24, 2014, 01:16:46 am
Quote from: bitmeat on October 23, 2014, 02:01:05 pm
Has it synced all the blocks? Perhaps it was still updating. But yeah the wallet UI is flaky.

yes , I have synced the blocks three times, but I still got a balance of 0!
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: Riverhead on October 24, 2014, 01:18:19 am
The most recent client is 0.4.22 and is a required upgrade to be on the correct fork for the market updates.

Once you are running 0.4.22 check back in and we'll take it from there. I'm pretty sure we can get you fixed up.
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: cc5985 on October 24, 2014, 02:04:13 am
Quote from: Riverhead on October 24, 2014, 01:18:19 am
The most recent client is 0.4.22 and is a required upgrade to be on the correct fork for the market updates.

Once you are running 0.4.22 check back in and we'll take it from there. I'm pretty sure we can get you fixed up.

thank u, I'll try!
Title: Re: Somebody pl help me!!!Lost All BTSX in my wallet!
Post by: alt on October 24, 2014, 02:26:32 am
maybe all your balance are in the market, try this command
Code: [Select]
wallet_market_order_list USD BTSX