BitShares Forum

Main => Technical Support => Topic started by: jdwBSXForum on December 22, 2014, 10:15:29 am

Title: BitsharesX ... not connected ... how to fix?
Post by: jdwBSXForum on December 22, 2014, 10:15:29 am
When I start up BitsharesX software it shows "not connected" in the bottom right hand corner, I have tried rebooting it & the same result, how do I get connected?
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: davidpbrown on December 22, 2014, 10:20:34 am
Are you using the latest version 0.4.27.1 http://bitshares.org/downloads/

Be sure to backup your wallet before any upgrade, just to be on the safe side.
It's not BitSharesX now, it's simply BitShares. So, BTS not BTSX.
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: jdwBSXForum on December 22, 2014, 10:33:44 am
Hi David, thanks for the info ... I have not opened it since September when I bought my shares ... this may be a dumb question but how do I do a backup of the wallet? as you can see I am a real newbie!
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: jdwBSXForum on December 22, 2014, 11:11:16 am
I'll take punt and say it's the long letters & numbers + I have backed up the key!
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: liondani on December 22, 2014, 11:39:25 am
Hi David, thanks for the info ... I have not opened it since September when I bought my shares ... this may be a dumb question but how do I do a backup of the wallet? as you can see I am a real newbie!
go to file and export your wallet,  keep your created. json file somewhere safe and update your outdated version with the last one at bitshares.org

Sent from my ALCATEL ONE TOUCH 997D

Title: Re: BitsharesX ... not connected ... how to fix?
Post by: jdwBSXForum on December 22, 2014, 12:04:04 pm
thankyou so much liondani  :)
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: jdwBSXForum on December 22, 2014, 12:50:10 pm
is there some training videos anywhere on how to use the software?
Title: Re: BitsharesX ... not connected ... how to fix?
Post by: cass on December 22, 2014, 02:01:49 pm
Unfortunately not yet! But hopefully we'll see education and traning videos out there soon ...