BitShares Forum
Main => Technical Support => Topic started by: panda23 on August 25, 2014, 09:50:26 pm
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Hi, I've just synced and registered my wallet and received 1BTSX from testzcrypto on this forum, however when I try to withdraw my BTSX from Poloniex a message appears 'Invalid Payment ID'.
Could anyone help or explain what I could be doing wrong?
OR how can I withdraw BTSX from any Exchange?
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use your registered BTSX name to withdraw, not your BTSX address
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Are you using the memo field? I got that error once and tried again without a memo and it worked, but I'm not confident if their memo handling is buggy or if the problem was something else and that was a coincidence. If it works without the memo let me know, we should report the issue to them.
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Thank you Soniq, yes I was using my BTSX name.
Thank you Troglodactyl, that worked. Yes I was using a memo first, then tried without the memo, I had a withdrawal confirmation email from Poloniex, however I still haven't received my BTSX into my wallet....
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It took two hours to withdraw from Poloniex last night!! :-\ Maybe I'l try BTER next time.