BitShares Forum

Main => Technical Support => Topic started by: marketmonkey on December 18, 2014, 06:06:06 pm

Title: "Failure during transaction scanning"
Post by: marketmonkey on December 18, 2014, 06:06:06 pm

I made a deposit to my BTS wallet that didn't show after more than a day.  The green bar at the bottom says "Failure during transaction scanning".  So I entered "wallet_set_transaction_scanning true" in the console, and got a response "true", but nothing else happened.  Then I entered "rescan" and it did a rescan.  But the green bar still says "Failure during transaction scanning" and the deposit still doesn't show.  Can someone help?

Title: Re: "Failure during transaction scanning"
Post by: vikram on December 18, 2014, 08:22:07 pm

You are running latest 0.4.27.1 version and fully synced?

Title: Re: "Failure during transaction scanning"
Post by: marketmonkey on December 19, 2014, 12:15:47 am

Hello vikram.  No, I'm running 4.24, but when I click file, check for updates, it says "No new updates are available".

Title: Re: "Failure during transaction scanning"
Post by: vikram on December 19, 2014, 02:29:03 am

That is misleading--it refers to only live interface updates. There is a new client version here: https://github.com/BitShares/bitshares/releases/tag/v0.4.27.1 see if you still get the failure with that version.

Title: Re: "Failure during transaction scanning"
Post by: marketmonkey on December 19, 2014, 05:27:08 am

Thanks vikram, I'll try that.  I'm a little confused with the 2 green download buttons though.  Do I download both the dmg and exe files, and run the exe?

Also, can you tell me how to move the client to a new computer?

Title: Re: "Failure during transaction scanning"
Post by: vikram on December 19, 2014, 05:43:38 am

For Windows use the .exe and for Mac use the .dmg.

To move, easiest to install a fresh version on the new computer, export a backup file from the old computer, and import the backup file into the new computer. Paging @xeroc can probably help explain in more detail.

Title: Re: "Failure during transaction scanning"
Post by: marketmonkey on December 19, 2014, 05:55:42 pm

OK, thanks much for the info, vikram.