Hi,

I have a problem with an older order which, on my fault, did not execute. This happened on 11 September 2015.

I tried to sell 23.4 ETH but when i sent the ETH to metaexchange i did not fill in the deposit data.

Here is the tx id for the sent ETH:
https://etherchain.org/tx/0xcca62193f5fe5c0e2ece1a7bc82b6cc72014bf4fbf79569c392a52052e9872f0

The BTC address for the order was
1H9e6k3gGSZzsRmgLANoQqJ1KmoPZocSdT

My biggest problem of all is that i no longer have control over the address from which i sent the ETH as it was from ethereumwallet.org which around 22 September 2015 scammed everyone who had ETH in their online wallets. Luckily for me, i did not lose it to them.

I found that i filled a support ticket(#27 is the number of the support ticket) on the same day that i did the failed transfer but only got a generic reply that my ticket was received, and no other answer from that moment.

Is there any chance you could help me on this one?

Thanks in advance

LATER EDIT:
I also added another support ticket last night, number 163

FINAL EDIT:
Problem has been solved today by support (awesome Paul)

Hi,

I did a mistake....i sent ETH from poloniex to metaexchange and did not include the Deposit Data.......

any chance to get my order credited? or just be refunded with the sent ETH? - but for this i guess i have to provide a ETH address i own, right?

EDIT: adding details...
BTC address 1H9e6k3gGSZzsRmgLANoQqJ1KmoPZocSdT
TX for ETH sent: https://etherchain.org/tx/0xa4ed61116731ee16d0a24e58323e1990a748cf6f98f39b27efcf26aba47689e5
ETH Deposit address in poloniex: 0x9799b868c884690465a1e50a97d76a8b107f7583
Order expiry was set to 1hour if i recall correctly. after order expires, will the ETH be sent to the address it came from?

i hope you can help me in one way or the other