BitShares Forum

Main => Technical Support => Topic started by: panda23 on August 25, 2014, 09:50:26 pm

Title: Withdrawal help needed from poloniex
Post by: panda23 on August 25, 2014, 09:50:26 pm
Hi, I've just synced and registered my wallet and received 1BTSX from testzcrypto on this forum, however when I try to withdraw my BTSX from Poloniex a message appears 'Invalid Payment ID'.
Could anyone help or explain what I could be doing wrong?
OR how can I withdraw BTSX from any Exchange?
Title: Re: Withdrawal help needed from poloniex
Post by: soniq on August 25, 2014, 09:55:25 pm
use your registered BTSX name to withdraw, not your BTSX address
Title: Re: Withdrawal help needed from poloniex
Post by: Troglodactyl on August 25, 2014, 10:18:09 pm
Are you using the memo field?  I got that error once and tried again without a memo and it worked, but I'm not confident if their memo handling is buggy or if the problem was something else and that was a coincidence.  If it works without the memo let me know, we should report the issue to them.
Title: Re: Withdrawal help needed from poloniex
Post by: panda23 on August 25, 2014, 10:28:03 pm
Thank you Soniq, yes I was using my BTSX name.
Thank you Troglodactyl, that worked. Yes I was using a memo first, then tried without the memo, I had a withdrawal confirmation email from Poloniex, however I still haven't received my BTSX into my wallet....
Title: Re: Withdrawal help needed from poloniex
Post by: panda23 on August 26, 2014, 10:17:25 am
It took two hours to withdraw from Poloniex last night!!  :-\ Maybe I'l try BTER next time.