Ok here is the deal. A few days ago a PTS trade glitched out for me and i got 19.5 extra PTS, i wrote a support ticket, that got my account got locked the day after and 2 days later i got the account back & a canned reply.. Today i sold 6 PTS, the order vanished, PTS vanished, no BTC at my account, the sell order is not even visible in my accounts trade history, i have audited my account, it did nothing.
Left a support ticket, i guess i get a canned reply next year maybe cause i cant file in the same category as last time and put "YOU HAVE A GLITCH" as header to get them to maybe read the ticket.
Anyway Crypty is fucked up atm, this might happen to you, be aware.
Seems Bter is screwed too. Can't withdraw. So it seems no PTS trades for anybody.
Regarding Cryptsy, I lost some 0.25 BTCs 13 days back. They claim audit fixed it, I replied with all my trades added up showing the discrepancy but they just closed the ticket. I am sure there is bugs in their system, so if you are unlucky enough to hit one of them, good luck!
Quote from: sumantso on December 20, 2013, 05:10:16 AM
Seems Bter is screwed too. Can't withdraw. So it seems no PTS trades for anybody.
Regarding Cryptsy, I lost some 0.25 BTCs 13 days back. They claim audit fixed it, I replied with all my trades added up showing the discrepancy but they just closed the ticket. I am sure there is bugs in their system, so if you are unlucky enough to hit one of them, good luck!
You may reply and get the ticket opened again.