BitShares Forum

Main => Technical Support => Topic started by: twentythree on October 13, 2015, 06:35:30 pm

Title: web wallet backup docent work for me
Post by: twentythree on October 13, 2015, 06:35:30 pm

i try to backup my web wallet but it doesn't work for me. i got only a page whit white text when i press save.

please help

Title: Re: web wallet backup docent work for me
Post by: cylonmaker2053 on October 13, 2015, 10:43:44 pm

same here. when i go to backup the new 2.0 web wallet i just get a blank screen. i'm guessing it takes some time from importing keys to syncing bc i also have no balance even though the keys i imported initially told me i was importing a variety of BTS and other assets.

Title: Re: web wallet backup docent work for me
Post by: jamesc on October 14, 2015, 12:16:59 am

Probably a browser. We're always testing from Chrome and checking Firefox... We use a lot of new but standard web features so it's not going to work everywhere.

Title: Re: web wallet backup docent work for me
Post by: jamesc on October 14, 2015, 12:18:57 am

And we're doing our best to support Safari but we're having an issue downloading the binary backup and Safari. They don't support any way for us to download binary data without using something like flash.